Philips 23PF9976i user manual Troubleshooting Tips

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TROUBLESHOOTING TIPS

No Power

Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the POWER button again.

Check that the outlet is not on a wall switch.

Be sure the fuse is not blown on the AC power strip, if one is being used.

No Picture

• Check antenna/cable connections. Are they properly secured to the TV's ANT 75 plug?

Check the TUNER MODE control for the correct tuner setting.

Try running the Auto Program feature to find all available channels.

Press the SOURCE button on the remote to make sure the correct signal source is selected.

If using an accessory device, be sure that it is functioning properly.

If in PC Mode, a video signal MUST BE present or the TV will turn off.

No Sound

Check the VOLUME buttons.

Check the MUTE button on the remote control.

If you’re attempting to hook up auxiliary equipment, check the audio jack connections.

S-VHS color becomes faint

If S-VHS is disconnected, picture color will become faint. To restore picture color, press the CH +/– button on the remote control and do a channel up followed by a channel down.

TV Only Produces MONO Sound

If using a cable box with RF only type connections, the signal coming from the cable box will be produced in MONO only.

Check Sound control setting. Change setting to Stereo.

Remote Does Not Work

Check the batteries. If necessary, replace them with AA Heavy Duty (Zinc Chloride) or Alkaline batteries.

Clean the remote control and the remote control sensor win- dow on the TV.

Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the POWER button again.

Be sure the fuse is not blown on the AC power strip, if one is being used.

Check to be sure the TV outlet is not on a wall switch.

Be sure that the remote is in the correct operating mode.

Be sure the remote is pointed at the Remote Sensor Window on the TV. See page 1 of the Quick Use Guide for details.

TV Displays Wrong Channel or No Channels Above 13

Repeat channel selection.

Add the desired channel numbers (using the CHANNEL EDIT control) into the TV’s memory.

Check to be sure the TUNER MODES are set to the CABLE option and run the Auto Program feature to find all available channels.

CLEANING AND CARE

WARNING Concerning Stationary Images on the TV Screen:

Do not leave stationary or letterbox images on screen for extended periods of time. This can cause uneven display aging.

Normal use of the TV should involve the showing of pictures that contain constantly moving and changing images that fill the screen. Be careful not to leave nonmoving images on screen for extended periods of time, or to display the same images on screen too frequently, because subtle ghost images can be left on the picture tubes. Sources of stationary images may be DVD disks, laser disks, video games, CD-i disks, videotapes, digital television boxes, broadcast channels, cable channels, satellite channels, and others. Here are some examples of stationary images (this is not an all-inclusive list; you may encounter others in your viewing):

DVD menuslistings of DVD disk content

Letterbox black barsshown at the top and bottom of the TV screen when a wide screen (16:9) movie is viewed on a TV with standard (4:3) aspect ratio.

Video-game images and scoreboards

Television station logospresent a problem if they are bright and stationary; moving or low-contrast graphics are less likely to cause uneven aging of the picture tube

Stock-market tickerspresented at the bottom of the TV screen

Shopping channel logos and pricing displaysbright and shown constantly or repeatedly in the same location on the TV screen.

PLACEMENT OF THE TV

To avoid cabinet warping, cabinet color changes, and increased chance of set failure, do not place the TV where temperatures can become excessively hot; for example, in direct sunlight or near a heating appliance.

Be sure to allow a free flow of air to and from the perforated back cover of the set.

CLEANING

To avoid possible shock hazard, be sure the TV is unplugged from the electrical outlet before cleaning.

Regularly dust the TV with a dry, nonscratching duster to keep the TV clean.

When cleaning the TV, take care not to scratch or damage the screen surface. Avoid wearing jewelry or using anything abrasive. Do not use household cleaners. Wipe the front screen with a clean cloth dampened with water. Use even, easy, vertical strokes when cleaning.

Gently wipe the cabinet surfaces with a clean cloth or sponge dampened in a solution of cool, clear water and a mild soap or detergent. Use a clean, dry cloth to dry the wiped surfaces. Do not use acetone, toluene, or alcohol to clean the screen.

Occasionally vacuum the ventilation holes or slots in the back cover of the set.

Never use thinners, insecticide sprays, or other chemicals on or near the cabinet, as they might cause permanent marring of the cabinet finish.

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Contents LCD TV Contents Table of Contents Safety Precautions Important informationAdding files to the Media Manager Installing the softwareStart by installing Philips Media Manager Opening and closing the Media Manager windowConnecting the Streamium LCD TV Option B If you already have a wireless computer networkSwitch on the Streamium LCD TV InstallingIf you do not have a wireless computer network Option a Pressing the Home Link button on the remote controlExplore the Home Link menu on the TV screen InternetEncryption key If you already have a wireless computer network Option BWireless Network Name Ssid See Problem solving on page 19-21, or If you want to make a wired connection Option C Switch on the Streamium LCD TV Option BThrough a wireless base station Enabling broadband Internet entertainmentRegistration for free Internet services Pressing the Internet button for the first timeIf you forget your password You will need to go to your PC to perform Steps 2 toSwitching from Streamium mode to FM Radio mode Using the Streamium LCD TVSwitching from Streamium mode to TV mode Switching from Streamium mode to PC modeInternet Basic navigation This is the basic way of navigating through all the menusAdditional information Problem Possible cause Problem solvingAudio/video problems PC / Network problems Problem Possible cause SolutionPressing the Internet Check whether Remote Control Functions of Remote control buttons for Streamium functionsUsing the remote control Model No Serial No LCD TV Product Ownership Important Safety Instructions Precautions Additional Safety PrecautionsContents HOW to USE the Installation Features Helpful HintMemory HOW to USE the Picture Adjustment Controls HOW to USE the Sound Adjustment Controls Sound select from Stereo or MonoHOW to USE the Timer Menu Controls TimerUnderstanding the Autolock Controls You also can block individual channels orSetting UP AN Autolock a Ccess Code Using the numbered buttons onHOW to Block Channels Using AutolockHOW to Lock a HD High Definition Channel in TV Mode HOW to Clear ALL Locked Channels AT the Same Time Blocking Programs Based on Movie Ratings Blocking Programs Based on TV Ratings Other Autolock B Locking Options Using the Autolock R Eview Screen HOW to USE the CONTRAST+ Control HOW to USE the DNR ControlHOW to USE the PIP PICTURE-IN-PICTURE Control Button to select the PIP Size options OffHOW to USE the Mode Control HOW to USE the Format ControlHOW to USE the Closed Captioning Control HOW to USE the Sleeptimer ControlHOW to USE the Program List Control HOW to SET the Active ControlHOW to USE the Surf Control HOW to USE the Auto Picture C Ontrol HOW to USE the Auto Sound C OntrolMode Select Controls Install ControlsFM Radio Timer Controls FM Mode FM Radio Screensaver Control Autosound C OntrolsPC Picture Controls PC Audio SelectionSetting UP the PC Mode Personal Computer Monitor PC PIP Controls Setting UP the HD Mode High Definition HD Select Control Picture Controls BRIGHTNESS, COLOR, PICTURE, SHARPNESS, TINT, Color TempSound Controls Lock HD CHANNEL/CHANGE Code Troubleshooting Tips Index Philips Limited Warranty Philips, P.O. Box 671539, Marietta, GA