Philips 273V5 user manual Troubleshooting, Common Problems

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8.Troubleshooting & FAQs

8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

•Make sure the power cord is plugged into the power outlet and into the back of the monitor.

•First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

•Make sure the computer is turned on.

•Make sure the signal cable is properly connected to your computer.

•Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

•The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

•Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

•Check to see if the monitor cable has bent pins.

•Make sure the computer is turned on.

AUTO button doesn't function

•The auto function is applicable only in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks

•Do not perform any troubleshooting steps

•Disconnect the monitor from mains power source immediately for safety

•Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

•Adjust the image position using the “Auto” function in OSD Main Controls.

•Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

•Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontal flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance OperationNotational Descriptions Weee Disposal of product and packing materialWaste Electrical and Electronic Equipment Package contents Install base stand Setting up the monitorInstallation 273V5LHAB 273V5QHAB/273V5QHABP273V5LHSB Model 273V5LYAB Operating the monitorFront view product description 3V5QSW/273V5QSWP/273V5LSW/273V5LHBasic and simple instruction on the control keys Model 273V5LHABModel 273V5QHAB/273V5QHABP OSD MenuPress the release button to detach the base column Remove Base Stand and BaseRemove the Base Stand This monitor accepts a 100mm × 100mm mounting interface Philips SmartControl Lite Image OptimizationSmartContrast Start with Standard pane Adjust menu Color menu Image Optimization Image Optimization Exit Close SmartControl Lite Task Tray Menu Disabled Technical Specifications 273V5LHSB/273V5LHAB/273V5QHAB/273V5QHABP Packaging 100% recyclable Energy Star MTBF30,000hrsRohs YES Epeat Regulatory ApprovalsResolution & Preset Modes 273V5LYAB Power Management273V5QSB/273V5QSW This data is subject to change without notice Design for Recycling Regulatory InformationLead-free Product Ergonomic, User-centered designEpeat Electronic Product Environmental For more information, please visitOnly for selective models Product also comply with the following standardsFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationRegulatory Infomation Achtung Beim Aufstellen VarningVaroitus Recycling/index.page China RoHS Restriction on Hazardous Substances statement IndiaWaste Declaration for India EU Energy Label Pixels and Sub pixels Customer care and warrantPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsTotal bright dot defects of all types Black Dot DefectsProximity of Pixel Defects Dark subpixelMSI Customer Care & WarrantyRTS Anovo CHAMC IBAFujitsu CPSPT. Cormic Agos Network PTYRedington India FETEC.COArmenia Azerbaijan Georgia Firebird service centre FPT Service InformaticSolutions ,Inc Technostar ServiceTroubleshooting Common ProblemsImage appears distorted.Text is fuzzy or blurred General FAQsImage appears blurred, indistinct or too dark Q7 How should I clean the LCD surface? Q10 Are Philips LCD monitors Plug-and- Play?Period of time after the power has been switched off
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