Philips 273V5 user manual General FAQs, Image appears blurred, indistinct or too dark

Page 39

8.Troubleshooting & FAQs

Image appears blurred, indistinct or too dark

Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 General FAQs

Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for this monitor: 1920 x 1080 @ 60 Hz.

Unplug all cables, then connect your PC to the monitor that you used previously.

In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920 × 1080 pixels.

Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 × 1080 @ 60 Hz.

Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the ( companion CD-ROM) included in this package.

37

Image 39
Contents Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceNotational Descriptions Disposal of product and packing material Waste Electrical and Electronic EquipmentWeee Setting up the monitor InstallationPackage contents Install base stand 273V5QHAB/273V5QHABP 273V5LHSB273V5LHAB 3V5QSW/273V5QSWP/273V5LSW/273V5LH Operating the monitorFront view product description Model 273V5LYABOSD Menu Model 273V5LHABModel 273V5QHAB/273V5QHABP Basic and simple instruction on the control keysRemove Base Stand and Base Remove the Base StandPress the release button to detach the base column This monitor accepts a 100mm × 100mm mounting interface Image Optimization SmartContrastPhilips SmartControl Lite Start with Standard pane Adjust menu Color menu Image Optimization Image Optimization Exit Close SmartControl Lite Task Tray Menu Disabled Technical Specifications 273V5LHSB/273V5LHAB/273V5QHAB/273V5QHABP Regulatory Approvals MTBF30,000hrsRohs YES Epeat Packaging 100% recyclable Energy StarResolution & Preset Modes Power Management 273V5QSB/273V5QSW273V5LYAB This data is subject to change without notice Ergonomic, User-centered design Regulatory InformationLead-free Product Design for RecyclingProduct also comply with the following standards For more information, please visitOnly for selective models Epeat Electronic Product EnvironmentalCommission Federale de la Communication FCC Declaration Federal Communications Commission FCC Notice U.S. OnlyRegulatory Infomation Varning VaroitusAchtung Beim Aufstellen Restriction on Hazardous Substances statement India Waste Declaration for IndiaRecycling/index.page China RoHS EU Energy Label Types of Pixel Defects Customer care and warrantPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsDark subpixel Black Dot DefectsProximity of Pixel Defects Total bright dot defects of all typesAnovo CH Customer Care & WarrantyRTS MSICPS IBAFujitsu AMCFETEC.CO Agos Network PTYRedington India PT. CormicTechnostar Service FPT Service InformaticSolutions ,Inc Armenia Azerbaijan Georgia Firebird service centreCommon Problems TroubleshootingGeneral FAQs Image appears blurred, indistinct or too darkImage appears distorted.Text is fuzzy or blurred Q10 Are Philips LCD monitors Plug-and- Play? Q7 How should I clean the LCD surface?Period of time after the power has been switched off