Philips 3139 user manual Troubleshooting

Page 45

Troubleshooting

Below is a list of symptoms you may encounter with your TV. Before you call for service, make these simple checks.

Symptom	Possible solutions

No display on	•	Check whether power cord is properly connected to the mains
screen		socket and to your TV. If there is still no power, disconnect the
		plug. Wait for 60 seconds and re-insert the plug. Switch the TV
		on again.
	•	Press the				key on the remote control.

Poor reception	•	Check the aerial connection to the TV and to the wall aerial
(snowy noise)		socket.
	• Try manually adjusting your picture (see page 24).
	• Have you chosen the right TV system? (see to page 24).

No picture	•	Verify the supplied cables are connected properly (The aerial
		cable to the TV, the other aerial to your recorder, the power
		cables,....).
	• Verify you have selected the correct source.
	• Verify whether the child lock has been switched off.

No sound on	•	Check whether the correct TV system is selected (see page 24).
certain channels

No sound	•	Verify that the volume is not at the minimum.
	•	Check that the mute (					) mode is not on. If mute mode is on,
		press the				key to deactivate mute mode.
	• Verify the connections between the peripheral equipment and
		the TV.

Sound interference	•	Try switching off any electrical appliances to prevent
		interference, for example, hairdryer, vacuum cleaner.

Unable to	•	Press the				key to exit menu from screen


understand the	•	Press the				key again to display menu.
understand the
selected language
on screen to	•	Press the				key to select the second item on the menu. Press
operate set in		the key to enter into the next menu level.
digital mode	•	Press the		key again. Press the key to select the fifth menu
	•	Press the		key again. Press the key to select the fifth menu
		item.
	•	Press the		key to enter into the next menu level.
	• Press the Î or ï key to select correct language.
	• Press the u key to confirm your selection.
	•	Press the				key to exit menu.



TV not responding	•	Move closer to the sensor at the front of the TV.
to remote control	• Check the placement of the batteries.
	• Check the placement of the batteries.
	•	Change the batteries.

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Contents Register your product and get support at Austria 0810 Country Number TariffBelgium 078250145 Germany 01803 386Contents Using Smart Picture and Smart Sound Adjusting picture and sound settingsUsing the TV as a PC Monitor Locking the side controls Child Enjoying AmbilightProduct features Caring for the screen IntroductionProduct information Safety Television keys and connectors How to switch your TV on Connecting the aerial and mainsPutting batteries in the remote control Getting startedRemote control functions Digital menu CancelProgramme listings 21. + P ProgrammeSwitching the TV on for the first time Going back to the Installation MenuSelecting your language, country and time zone Description of the symbols on the information banner Understanding the information bannerTo display more information, press Viewing or listening to digital TV and radio Changing the order of stored ChannelsChecking for new TV channels or radio stations Reinstalling all channels Setting up TV and radio channelsSelect Service setup, and press the Æ key Select Reinstall all services, and press the Æ keyTesting your TV reception Installing digital channels manuallySelect Manual install services, and press the Æ key Press the Æ key to enterResetting the language to your preferred language Setting your language and locationSelecting your language and location Submenu options for languageSubmenu options for location Options for restricting access to digital channels Restricting access to digital channelsUsing the Common Interface slot Opting to use a pin codeSetting up lists of favourite channels Obtaining the software version Updating software automaticallyInformation about software Downloads Downloading new softwareFavourites Using the Options menuSubtitle language Audio languagePress the Î or ï key to select a programme Getting programme listingsUsing digital teletext Analogue teletext in digital modeMode, use the key instead Using conditional access Switch on the TV Press the key to enter the Setup menuInsert the CI module into the CI slot on the TV Tuning analogue channels automatically Automatic Tuning System ATSAutomatic Channel Installation ACI Tuning analogue channels manually Renumbering channels Naming channels Selecting your favourite channels Adding or removing channels from your list of favouritesPress the Î or ï key to select Setting the timer Time To enter the current time Start TimeStop Time Blocking channels Parental Control Accessing the Parental Control menuCreating a pin code for parental control Blocking and unblocking selected channelsBlocking or unblocking all channels Changing your pin code for parental controlLocking the side controls Child Lock Configuring Ambilight settings Switching Ambilight on and offEnjoying Ambilight Mode, Colour, Custom Colour or BalancePicture settings Adjusting picture and sound settingsSound settings Noise ReductionAutomatic Volume Leveller Using Smart Picture Using Smart Picture and Smart SoundUsing Smart Sound This list summarizes the smart picture options MovieWidescreen Picture FormatsMovie expand Subtitle ZoomUsing teletext Favourite pages Enlarge aUsing the TV in High Definition mode Supported formats Displaying in native 1080 modeSwitching Auto Hdmi off Using Auto HdmiHdmi 1.3a CEC One-touch playUsing the TV as a PC Monitor Troubleshooting Spots on the screen Check whether you have configured the computer to aThat do not change Channel to anotherEnvironmental Information Information for users in the UK Important Notice Digital Switchover and Your TV Equipment Page