Philips 42HFL5850D manual Trouble shooting, Communication issues, Picture issues, Other issues

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10 Trouble shooting

This section describes commonly-encountered issues and accompanying solutions.

10.1 Communication issues

The TV does not communicate with external interactive terminal:

Select the appropriate communication source. See Section 6.4 Set communication source for details.

Check that the card slot is enabled. See Section 4.6.2 Access CAM services for details.

10.2 Picture issues

Picture performance not at its optimum when using VGA or EXT 3 source

Do not connect a VGA input and a EXT 3 input to the TV at the same time.

10.3 Other issues

The character 'F' appears on the TV screen.

This means that the TV is currently in factory mode.

Press and hold the MENU button at the side of the TV or a few seconds.This will reset the TV to normal operation.

No respond from TV when using guest mode remote control.

This means that security has been set to HIGH.

Select CONFIGURATION > SECURITY. Set SECURITY to

STANDARD.

EN-26

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Contents Philips Professional and Business Solution Page Table of contents Warranty Pixel characteristicsKoninklijke Philips Electronics N.V. All rights reserved arranty! Never attempt to repair the TV yourselfMains fuse UK only Remove fuse cover and fuseRefit the fuse cover CopyrightRisk of electric shock or fire SafetyEN-4 Unplug the TV before cleaning Screen careRecycling Never allow children to climb on or play with the TVYour TV Connection overviewSpdif OUT AudioPower Audio L/RVideo Commom InterfaceRemote control Guest mode remote controlFor setup and configuration purposes Setup remote controlGet started Position the TVWall mount the TV BbwarningInsert the remote control batteries Connect the antenna cableConnect the mains cord DdnotePrepare TV for digital services Using the Conditional Access ModuleAccess CAM services EETipPress Menu or M to exit EN-12 Remote control overview Setup the TV Access setup menuWith guest mode remote control With setup remote controlSelect communication source Select countrySet number of channels Install all channels automatically Install individual channel manuallyTeletext Language Fine Tune Press ï to select InputFine tunes the frequency when reception is bad Switch off sound from audio or video source Configure settingsSwitch on and OSD setting Lock or unlock a channelSet security Set control Video adjustment Set energy savingSet clock Clone configuration Enter Setup menuFrom USB to TV From TV to USBHealthcare Loudspeaker MuteMulti RC Remote ColourInstall system devices System SmartcardSystem Box Set communication sourceTrouble shooting Communication issuesPicture issues Other issuesIndex Safety SERV. U Setup MenuScreen care Security Side ControlsWarranty EN-29 Setup Side controls 7 standCompatible wall bracket 9 VGA Page Koninklijke Philips Electronics N.V. All rights reserved