Philips 50PL9200D, 60PL9200D user manual Troubleshooting Tips

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Troubleshooting Tips

Check this List of Symptoms and Suggested Steps To Take before requesting Service. You may be able to solve the problem yourself. If you face problems connecting the TV to external devices, please refer to the User Guide of the external device or call their service centers for help. Charges for TV installation and adjustments of customer controls are not covered under your warranty.

SYMPTOMS

SUGGESTED STEPS TO TAKE

Hookup

Can't get external

SPDIF output audio only in digital mode and the audio equipment used must have the decoder.

 

audio equipment

 

 

to work with TV.

 

 

 

 

Installation

Can't get the AV

Press the AV button on the remote control repeatedly to select the desired AV channels. Note: SVHS

 

channels on the TV

can only be selected if a S-VHS device is connected and powered on.

 

screen.

 

 

 

 

Installation

TV displays wrong

Go to INSTALLATION MODE in the television menu and select the correct signal source, then

 

channel or no

perform the automatic installation again. (Refer to page 7).

 

channels above 13

 

 

 

 

Installation

Channel numbers

Go to INSTALLATION MODE in the television menu and select the correct signal source, then

 

do not follow the

perform the automatic installation again. (Refer to page 7).

 

channel number

 

 

of the

 

 

programs.

 

 

 

 

Installation

Auto programing is

Auto programing may take 20 to 40 minutes depending on the number of channels that are available.

 

taking too long.

 

 

 

 

Settings

Error messages

 

 

appear on the

 

 

screen of TV:

 

 

No Signal

Check that the antenna / cable is connected properly and that you have selected the correct

 

 

installationmode (refer to page 7).

 

No Program

There could be temporarily no transmission on the selected channel.You may like to add these

 

 

channels to the Weak Dig Sig. list. (refer to page 8). When transmission is resumed or when

 

 

available, your TV will receive it.

 

Audio Only

The current channel has only audio transmission.

 

 

 

Sound

Disturbing sound

It is normal to hear a disturbing sound (such as buzzing, clicking, cracking, humming, whistling, etc)

 

(such as buzzing,

from a distance less than 2 meters (6 feet) with the television sound muted.

 

clicking, cracking,

If problem occurs on one channel, you may have a signal problem. Please contact the cable provider or

 

humming, whistling,

local broadcaster regarding the specific channel.

 

etc).

 

 

 

 

Sound

Sound is not in

This could be due to any of the following reasons:

 

Stereo.

1. Not all transmitted broadcasts by the cable or broadcast stations are in STEREO.Try checking with

 

 

several major network stations to be sure that the station you selected is in STEREO.

 

 

2. When SAP is turned ON, the sound mode is automatically set to MONO.

 

 

3. Sound mode is set to MONO. Set the sound mode to STEREO. (Refer to page 16).

 

 

4. When using an AV input, the television will not display STEREO even though it is producing stereo

 

 

sound.

 

 

 

General

No power to the

Check the TV power cord. Unplug the power cord from the TV, wait 10 seconds, then reinsert the

 

TV

plug into your wall outlet. Power On the TV again.

 

 

Plug the power cord directly to the wall socket and not via an extension cord.

 

 

If you need to use an extension cord, check that the fuse on the AC power strip is not blown.

 

 

 

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Contents Español Français EnglishBetter Excellente Mejor Best Supérieure La mejorAE Set-Top Box to TV FR Boîtier de décodage Video VidéoC /S-Video AE DVD Player/Recorder/VCR to TV Spdif Object and Liquid Entry EnglishPage Contents Guide to Digital Light Processing and Digital TV Cable box with RF IN/OUT Connections to the TVVia Cable Watching Cable TV programs that don’t require the cable boxVia Antenna Setting up the TVSetting up the remote control Turn the TV onUse of the remote control Multimedia My ContentControl Buttons on the TV TelevisionStore the TV channels InstallationSelect the menu language Software upgrade Weak channel installationPicture How to navigate through the Settings menusTo use the menus IntroductionPicture/sound preferences Setup menuFeatures preferences PreferencesCC-1, CC-2, CC-3, CC-4 Select Caption serviceDigital caption service Reset to defaultShow emergency alerts EAS Reset AV settingsMenu preferences On Screen displaySee section on Digital Surround Receiver Auto clock modeSource ClockTV menu Sound menu Sleeptimer Features menuSound mode Delta volumeTV ratings lock Channels menuChannel lock Lock afterMovie Ratings Lock Age-based Content-based RatingSelect Start now Preferred channelsRegion ratings lock Clear region ratingsPiP Picture-in-Picture Start PiP modeEnd PiP mode Select Picture format Picture FormatsSet Top Box to TV Connect Accessory DevicesUsing Hdmi Using Composite Video Input YPbPrVideo Camera/Games Console to TV Using S-VideoUsing Composite Audio/Video Input DVD Player/DVD Recorder/VCR to TVSelect Connected Devices Using SpdifTo select connected devices and audio and video functions Audio to Hi-Fi System DigitalRemoving the USB device Viewing content from a USB deviceMultimedia browser Inserting a USB deviceFunction buttons at the bottom of the screen Other function buttons on the remote controlMultimedia Browser menu Following icons may appearTroubleshooting Tips Telephone number Philips Customer Care Center 1-888-PHILIPS If your problem is not solvedNever attempt to repair a defective TV yourself Glossary Care and Cleaning Between 10 degree and 32 degree Celsius Specifications60PL9200D Verifying the version of the TV software Annex 1 Philips TV software upgrade with portable memoryPreparing a portable memory for software upgrade IntroductionManual software upgrade procedure Automatic software upgrade procedurePhilips Limited Warranty ONE 1 Year 3139 125
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60PL9200D, 50PL9200D specifications

The Philips 60PL9200D and 50PL9200D are part of Philips' esteemed line of television sets, renowned for their commitment to delivering exceptional picture quality and innovative technology. These models have been crafted to provide an immersive viewing experience, making them an ideal choice for avid movie watchers and gamers alike.

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