Philips DSX 5350 user manual Smart Help CONT’D

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SMART HELP (CONT’D)

• Make sure you enter the correct access code. If you've lost or forgotten your access code, call DIRECTV.

No picture.

•Make sure the TV power is on.

•Make sure all power cords are connected.

•Make sure the TV input is set properly.

•Make sure the TV source is set properly on the TV. Press the TV/SAT button on the remote control.

•If you are receiving only a few stations, call DIRECTV to have your programming activated. Check that the Satellite Receiver is on. Check that the smart card is inserted properly in the Satellite Receiver (see page 11).

•Check the satellite antenna's signal strength (see page 20). To ensure a quality picture, make sure the signal is coming directly from the Satellite Receiver and not through your VCR. Call DIRECTV for details.

•Make sure the coaxial cable is properly connected to the antenna's LNB.

•Check the cable for kinks.

Alternate audio track is not available.

•Not all programs offer alternate audio tracks and are indicated by the I-II symbol in the banner. Press ALT AUDIO to see a list of available languages.

Audio track language is incorrect.

•Check the default language settings (see page. 38). The program provider may not make available all the languages displayed in the Language screen accessed in the main menu.

Access card problems.

• Check that the card is inserted properly (see page 11). Call DIRECTV.

Remote control doesn't work.

•Make sure the batteries are inserted correctly (see page 13) and are not dead. Be sure you are within operating range of the receiver.

No sound.

• Make sure the Mute isn’t on.

Volume too high.

•Set TV volume to medium loudness. You can adjust the volume with the remote if it is programmed for your make and model of TV.

Screen is frozen or completely black, or Power button doesn’t work.

•Try turning the Satellite Receiver power off and on again.

•Make sure the TV and VCR are set to the correct channel.

You see a message that says a software upgrade is available.

•Select Update Now. New software is available and will be installed on your Satellite Receiver automatically. Doing so is in your best interest because new features will be available and/or possible difficulties will be corrected.

During channel Up/Down, box does not go to next channel.

• When Favorites or Themes are selected, only selected channels will display in the guide.

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Contents Directv Plus Satellite Receiver Event of product theft or loss Mum protection under the termsVerification of ownership Figure a Safety Instructions Read Before Operating EquipmentPart 68 Analog Device Warnings Safety Instructions CONT’DGeneral Information Federal Communication Commission FCCCredits Table of ContentsOverview FeaturesModes TV ModeBattery Installation Preparing Your Remote ControlFront View Controls and ConnectionsRear View If Your Television has Connecting to Your Existing EquipmentIf Your Television has AUDIO/VIDEO A/V Connectors RF UHF/VHF Connection onlyRefer to the illustration at right Connecting to Your Existing Equipment CONT’DTV and a VCR If YOU have aReplacing the Access Card Inserting Your Access CardYour Access Card is Fragile To Replace the Access Card Replacing the Access CardSwitching Your Satellite Receiver on and OFF Remote Control USE Satellite Switches audio on and off Remote Control USE TVIncreases and decreases volume This remote control will operatePress to play a tape For channel surfing Remote Control USE VCRPress once to start a recording Press to stop the tapeAutomatic Search Programming the Universal Remote ControlManually Setting the Remote to Operate a TV or VCR TV CodesVCR Codes Programming the Universal Remote Control ContdTV Codes Contd Enter ZIP Code On Screen InstallationTo access the installation menu If you dont see these screens, go to Access Control onPlease choose the option that best matches your setup On Screen Installation CONT’DDish Configuration It is recommended to obtain a signalSystem Test General Operation of Your Directv Plus ReceiverProgram long description BannerShort Banner To remove the banner, press ExitNotification Displays Notification DisplaysBrowse Banner Song ID DisplaysProgram list Directv Programming GuideSelected date Short bannerDirectv Programming Guide CONT’D Using the GuideWHAT’S in the Guide To tag a PPV program Using the Guide CONT’DTag a program for future viewing To tag a non-PPV programTo purchase a PPV program PAY PER View PPVFavorite Channels To Change the Contents A Favorites ListTo Edit a Favorites List Name To select Themes To change audio tracks when availableThemes Alternate AudioTaglist Options MenuOther Guides Go to DateMenu Software Upgrade MessageOptions Menu CONT’D MessagesNavigating in Menu Mode Using the MenuMenu Mode Defaults Screen Format Header General SettingsScreen Format Selecting aSeconds Press Menu Banner DurationLOCK/UNLOCK the System Access ControlTo lock or unlock the system Maturity Rating Access Control CONT’DChange Password To change your passwordSET Purchase Limit Channel LockTo set the Purchase Limit To choose the language LanguageCompleted Purchases PurchasesTo view completed purchases Purchases Contd To cancel purchases Pending Purchases To view mail UpgradesTo view upgrades MailSmart Help Smart Help CONT’D Telephone Prefix Expert InstallationApplication Type Audio/Video GlossarySpecifications Index Digital Satellite Receiver Limited Warranty
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