English
Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.
Problem (General) | Solution |
No power | – Press |
| to switch on the system. |
| – Make sure the AC outlet has power. |
The recorder does not respond.
Remote control does not work.
No picture.
–There is a technical problem. Disconnect the recorder from the power outlet for 30 seconds, then reconnect and switch on the recorder again.
–Aim the remote control directly at the IR sensor on the front of the recorder (not towards TV).
–Remove any obstacles between the recorder and remote control.
–Batteries are weak, replace the batteries.
–Switch on your TV and set to the correct Video In channel for the recorder. You may go to Channel 1 on your TV, then press the channel down key on your TV’s remote control until you see the TV programme.
–Check the video connection between the recorder and the TV.
No sound.
No TV signal received from the recorder.
The message ‘This will clear the time shift buffer’ appears.
There is a power failure during the formatting of the recorder’s HDD.
–Check the recorder audio connections. Read chapter “Step 1 – Basic Recorder Connections - Connecting the audio cables” for details.
–Set the option for Digital audio output correctly, based on the device you have connected to the recorder. Read chapter “Setup Menu Options - AUDIO settings” for details.
–Check your antenna or cable TV signal.
–Install the TV channel. Read chapter “Installation and Setup - Setting your TV channel programmes” for details.
–The requested action requires that the time shift buffer (temporary HDD storage) to be cleared. All contents that were not marked for recording will be deleted.
–Reformat the HDD again.
–If the problem persists, please contact Philips for help.
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