7. Before you call an engineer
If, contrary to expectation, you have any prob- lems using this video recorder, it may be caused by the following reasons.
Your video recorder does not respond to any button being pressed:
•There is no power supply: Check the power supply.
•A programmed recording is currently being made: If desired, cancel the programmed recording. Please see the section 'Problems and solutions for programmed recordings' in chapter 'Programming a recording (TIMER)'
•There is a technical problem: Disconnect from the mains power supply for 60 seconds, then connect again.
If this doesn’t help, you could reset your video recorder to the default factory settings.
Resetting devices to default factory settings
*Attention: All the information stored (TV channels, time and date, TIMER) will be cleared.
1.Switch off this video recorder with
STANDBY/ON y .
2.Press and hold STOP/EJECT and PROGRAMME+ for 2 seconds or more at the same time.
Cassette is jammed in the video recorder:
•Don’t use force. Pull out the mains plug for the moment. Then, call an engineer.
Remote control does not work:
•Remote control not pointed toward the video recorder: Point it at the video recorder.
•There is a technical problem: Take out the bat- teries, wait for 10 seconds and place them back.
•Batteries have run out: Change the batteries.
No picture when you play a cassette:
•There is no recording on the cassette: Change the cassette.
•You have selected the wrong programme number on the TV for playing cassette: On the TV, select the correct programme number for the video recorder.
•The cable connecting the TV and the video recorder has come loose: Check the cable.
Poor picture quality when you play a cas- sette:
•Your TV is not properly adjusted.
•The cassette is badly worn or of poor quality: Use new cassette.
•Tracking is not properly adjusted: Turn to sec- tion 'Manual tracking'.
No recording possible:
•The TV channel you want to record is not stored or you selected the wrong programme number: Check TV channels stored.
•A cassette was inserted that does not have the security tab (cannot be used to record): Insert a cassette with an intact security tab or change cassette. For more information, please see the section 'Preventing accidental erasing' in chapter 'Manual recording'.
There is picture or sound interference on TV reception:
•Turn to chapter 'Installing your video recorder' and read 'Setting the RF out channel'.
•Have your aerial checked.
You can also call the customer service centre in your country.
The telephone numbers can be found on page 16 of this operating manual. Have the model number (MODEL NO.) and the production num- ber (PROD. NO.) of your video recorder ready.
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