Fisher-Price 71565 manual Problems and Solutions Guide, Problem Probable Cause Solution

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Problems and Solutions Guide

IMPORTANT! If you have a problem with the Sound ’n Lights Monitor, first check the Problems and

Solutions Guide below. If you still experience a problem with the Sound ’n Lights Monitor, call Fisher-Price®

Consumer Affairs, toll-free at 1-800-432-KIDS, 8 AM - 6 PM EST Monday through Friday.

Hearing-impaired consumers using TTY/TDD equipment,

please call 1-800-382-7470. Or, write to: Fisher-Price®Consumer Affairs,

636 Girard Avenue, East Aurora, New York 14052.

PROBLEM

PROBABLE CAUSE

SOLUTION

 

 

 

Transmitter power

Transmitter not turned “ON”

Turn the transmitter “ON”.

indicator does not light

 

 

Power is turned “OFF”

Make sure that any light switches that control power flow to

 

 

 

the wall outlet are “ON”.

 

 

 

 

 

Make sure house fuses and circuit breakers are “ON”.

 

 

 

 

AC adaptor not properly connected

Check AC adaptor jack-to-socket and plug-to-outlet connections.

 

AC adaptor problem

Test the transmitter using the other AC adaptor included with this

 

 

product. If the transmitter works with the other AC adaptor, call

 

 

Fisher-Price®at 1-800-432-KIDS to replace the broken AC adaptor.

 

 

 

Receiver power

Receiver not turned “ON”

Turn the receiver “ON”.

indicator does not light

 

 

Power is turned “OFF”

Make sure that any light switches that control power flow to the

 

 

 

wall outlet are “ON”.

 

 

Make sure house fuses and circuit breakers are “ON”.

 

 

 

 

AC adaptor not properly connected

Check AC adaptor jack-to-socket and plug-to-outlet connections.

 

 

 

 

AC adaptor problem

Test the receiver using the other AC adaptor included with this

 

 

product. If the receiver works with the other AC adaptor, call

 

 

Fisher-Price®at 1-800-432-KIDS to replace the broken AC adaptor.

 

 

 

 

Weak or dead battery

Replace the battery in the receiver with a fresh 9v alkaline

 

 

battery or use the AC adaptor.

 

 

 

No sound

Channel switches not on same setting

Set channel switch on transmitter and receiver to the same

 

 

channel.

 

 

 

 

Signal interference due to other nursery

Change the channel setting on both the transmitter and the

 

monitors, cordless telephones, etc.

receiver.

 

 

 

 

 

Identify and eliminate the source of interference.

 

 

 

 

 

Test reception by moving the transmitter and/or receiver to

 

 

different locations throughout the house. Relocate the

 

 

transmitter and/or receiver.

 

 

 

 

Out of range or insufficient signal

Test reception by moving the transmitter and/or receiver to

 

 

different locations throughout the house. Relocate the

 

 

transmitter and/or receiver.

 

 

 

 

Volume not turned up

Adjust volume control on receiver.

 

 

 

 

Improper antenna position

Make sure the antenna on the transmitter and receiver are

 

 

pointing upward.

 

 

 

 

Weak or dead battery in receiver

Replace the battery in the receiver with a fresh 9v alkaline

 

 

battery or use the AC adaptor.

 

 

 

 

AC adaptor not properly connected

Check AC adaptor jack-to-socket and plug-to-outlet connections.

 

 

 

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Image 7 Contents
Sound ‘n Lights Monitor Important Information Consumer Information Your Sound ’n Lights Monitor Transmitter Battery InstallationSet-Up and Use Please NoteReceiver AC Adaptor Use Receiver Battery UseFCC Note United States only Limited WarrantySound Reception CareProblem Probable Cause Solution Problems and Solutions GuideCanada, call 1-800-567-7724, or write to