Dell MD1280 manual Contacting Dell

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Contacting Dell

Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer-service issues:

1.Go to dell.com/support.

2.Select your country from the drop-down menu on the bottom right corner of the page.

3.For customized support:

a.Enter your system Service Tag in the Enter your Service Tag field.

b.Click Submit.

The support page that lists the various support categories is displayed.

4.For general support:

a.Select your product category.

b.Select your product segment.

c.Select your product.

The support page that lists the various support categories is displayed.

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Contents Dell Storage MD1280 Service Guide Page Contents Technical specifications Contacting Dell About the Dell Storage MD1280 Service Guide Front-panel features and indicatorsDell Storage MD1280 overview Dell Storage MD1280 hardwareFront-panel features and indicators Back-panel features and indicators EMM features and indicators Back-panel features and indicatorsFan module features and indicators O EMM features and indicatorsPSU features and indicators Fan module features and indicatorsDdic indicator Ddic indicatorDdic indicator Safety precautions Electrical safety precautionsGeneral safety precautions Replacing Dell Storage MD1280 componentsPre-replacement tasks Replacing PSUsRemoving a PSU Replacing a fan module Replacing fan modulesIdentifying the failed fan module Replacing hard drives Numbering the hard driveIdentifying the failed hard drive Replacing hard drivesOpening a Ddic Ddic Replacing I/O EMM modules Closing a drive drawerIdentifying the failed EMM Replacing an EMMReplacing chassis Replacing rack railsPost-replacement tasks Turning on the EMMs and enclosureTroubleshooting Dell Storage MD1280 components Troubleshooting fan modulesTroubleshooting PSUs Troubleshooting DDICsTroubleshooting I/O EMMs Technical specifications PSU Physical Depth front mounting bracket to rear surface Page Page Contacting Dell