Black Box ICI42C manual Appendix a Troubleshooting, Using the Serial Utility Diskettes

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APPENDIX A: Troubleshooting

Appendix A: Troubleshooting

A.1 Using the Serial Utility Diskettes

A Serial Utility diskette comes with the Serial Host Adapter for use in troubleshooting. If you still cannot solve a problem after reading this chapter, call for technical support.

1.Identify all I/O adapters currently installed in your system, including your on-board serial ports, controller cards, sound cards, etc. Identify the I/O addresses used by these adapters, as well as the IRQ (if any).

2.Configure your Serial Host Adapter so that there is no conflict with currently installed adapters. No two adapters can occupy the same I/O address.

3.Make sure the Adapter is using a unique IRQ. While this Adapter does allow the sharing of IRQs, many other adapters (such as SCSI adapters and on- board serial ports) do not. The IRQ is typically selected via an on-board header block. Refer to Chapter 3 for help in choosing an I/O address

and IRQ.

4.Make sure the Adapter is securely installed in a motherboard slot.

5.For Windows 95/98 and Windows NT, the diagnostic tool “WinSSD” is installed in the Adapter folder on the Start Menu during the startup process. First find the ports using the Device Manager, then use “WinSSD” to verify that the ports are working.

6.When running DOS, Windows 3.x or other operating systems, refer to Serial Utilities Disk 1 and this manual to verify that the Adapter is configured correctly. The supplied software contains a diagnostic program “SSD” that runs under DOS and will verify if an adapter is configured properly. This diagnostic program is easy to use. Refer to the README.txt file on the supplied diskette for detailed instructions on using “SSD.”

A.2 Calling for Technical Support

If the procedures described in Section A.1 do not solve your problem, call Black Box Technical Support at 724-746-5500. Have the following information ready when you call:

1.Current adapter settings. If possible, have the Adapter installed in a computer ready to run diagnostics.

2.This user manual for reference.

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Contents Port Serial Host Adapter PCI FCC and IC Statements Port Serial Host Adapter PCI NOM Statement Trademarks Table of Contents Specifications CE Approval YesOverview IntroductionWhat’s Included Card Setup Clock ModesBaud Rates and Divisors for the Div1 mode For this Data RateAddress and IRQ selection Installation Setting Up the Operating SystemInstalling the Hardware Technical Description Why Use an ISP?Interrupts DB25 RS-232 DTE Signal Name Pin # Mode Connector Pin AssignmentsPort # Using the Serial Utility Diskettes Appendix a TroubleshootingCalling for Technical Support Appendix B RS-232 Electrical Interface Figure C-1. Asynchronous Communication Bit Diagram Appendix C Asynchronous CommunicationPort Serial Host Adapter PCI Appendix D Board Layout Figure D-1. Board LayoutFederal Communications Commission Statement Appendix E Compliance NoticesEMC Directive Statement Copyright 2000. Black Box Corporation. All rights reserved

ICI42C specifications

The Black Box ICI42C is a cutting-edge device designed to meet the needs of modern communication infrastructure. It stands out due to its robust features, advanced technology, and remarkable characteristics that cater to a range of applications in various industries.

One of the main features of the ICI42C is its ability to support high-definition video transmission over long distances without any loss in quality. This is particularly advantageous for industries that require reliable video feeds, such as security, broadcast, and remote monitoring. The device employs advanced compression algorithms that ensure seamless streaming of video content while keeping bandwidth usage to a minimum.

In terms of connectivity, the ICI42C is equipped with multiple input and output ports, allowing for versatile integration with existing systems. The device supports various types of connections, including HDMI, SDI, and IP-based systems. This flexibility makes it suitable for both legacy and cutting-edge installations, further enhancing its appeal for businesses looking to upgrade their infrastructure without complete overhauls.

Another significant characteristic of the ICI42C is its user-friendly interface. The device comes with an intuitive web-based management system that allows users to easily configure settings, monitor performance, and conduct troubleshooting. This streamlining of operations is crucial for professionals who require efficient workflows and quick resolutions to any potential issues that may arise during operation.

The ICI42C also boasts a high level of scalability. As businesses grow and their communication needs evolve, the device can adapt to accommodate increased workloads without the need for extensive reconfiguration. This scalability is essential for future-proofing investments, as organizations can expand their capabilities without facing significant obstacles.

Security is a top priority with the Black Box ICI42C. The device incorporates advanced encryption technologies to safeguard transmitted data against unauthorized access. This feature is vital for industries that handle sensitive information and require compliance with stringent regulations.

Additionally, the ICI42C is designed with durability in mind. Its rugged construction ensures reliability in various environments, whether it be a corporate setting, a live event, or an outdoor location. This resilience guarantees longevity and reduces the risk of service interruption due to hardware failure.

In summary, the Black Box ICI42C emerges as a versatile, scalable, and secure solution for high-definition video transmission and advanced communication needs. With its array of features and robust technology, it supports a wide range of applications, making it an essential asset for any organization seeking to enhance its communication infrastructure.
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