Samsung LC27B750XS/CI, LC27B750XS/EN, LC24B750XS/EN Troubleshooting Guide, Mobile Control and MHL

Models: LC27B750XS/CI LC24B750XS/CI LC24B550US/EN LC24B550US/ZR LC24B550US/CI LC24B750XS/EN LC27B750XS/EN

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Troubleshooting Guide

Troubleshooting Guide

The Wireless Connection screen - for Series 7 only

USB screen

The USB screen is not displayed.

Symptom: The screen is blank although the power is turned on and the cables are connected.

The screen is blank although Wireless Connection is activated.

Symptom: Wireless Connection does not work although the product is powered on.

1. Press the [ ] button on the product to

check the input source.

Press the [] button to check that the input source is set to USB.

If the input source is not set to USB, press the [] button to configure the input source.

1. Press the [ ] button on the product to

check the input source.

Press the [] button to check that the input source is set to Wireless Connection.

If the input source is not set to Wireless Connection, press the [] button to

2. Check the cable connection.

Check that the USB cable is properly connected to the product and PC.

2. Check the connection of the wireless-

connection dongle.

configure the input source.

Check that the dongle is properly connected.

Mobile Control and MHL

3.

Check the connection of the product.

4.

Check the driver and update status.

Run Wireless Connection Manager. Next, press the shortcut keys (Ctrl+P+Q) to check that Host Enabled is displayed at the bottom left.

Run Wireless Connection Manager to check if the product is found in the list of monitors. If the product is found, select Connect and check if it is connected.

If Wireless Connection does not work properly, update the driver to the latest version from www.samsung.com.

Should the PC be turned on in order to use Mobile Control?

Is the PC required to be turned on to use the MHL function?

The Mobile Control feature allows sharing of a keyboard, mouse and files between

a PC and mobile device. Use of Mobile Control is not possible if your PC is turned off.

The MHL function works regardless of the connection to a PC.

The PC does not need to be turned on.

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Samsung LC27B750XS/CI, LC27B750XS/EN manual Troubleshooting Guide, Wireless Connection screen for Series 7 only USB screen

LC27B750XS/CI, LC24B750XS/CI, LC24B550US/EN, LC24B550US/ZR, LC24B550US/CI specifications

Samsung has consistently pushed the boundaries of monitor technology, and the LC27B750XS/EN, LC24B750XS/EN, and LC24B550US/EN models exemplify the brand's commitment to innovation and quality. These monitors are designed to cater to a wide range of users, from professionals needing precise color accuracy to gamers seeking immersive experiences.

The LC27B750XS/EN features a generous 27-inch screen, while the LC24B750XS/EN and LC24B550US/EN come in at 24-inches. All three models boast a stunning QHD resolution (2560 x 1440 pixels), which ensures crisp and vivid images. The use of Samsung's Quantum Dot technology enhances color reproduction, delivering a broader color spectrum and making these monitors ideal for graphic design and video editing.

One of the standout features of the B750 series is its impressive refresh rate of 144Hz, combined with a response time of just 1ms. This combination significantly reduces motion blur, making it perfect for fast-paced gaming and action-packed films. Additionally, the monitors feature AMD FreeSync technology, which synchronizes the refresh rate of the monitor with the frame rate of the GPU, eliminating screen tearing and stuttering for a smoother gaming experience.

Ergonomics is another area where these monitors excel. They come equipped with height, tilt, and swivel adjustments, allowing users to find the perfect viewing angle to enhance comfort during long hours of use. The slim bezel design maximizes screen real estate, creating a more immersive experience, especially when multiple monitors are set up in a dual or multi-display configuration.

In terms of connectivity, the LC27B750XS/EN, LC24B750XS/EN, and LC24B550US/EN provide multiple ports, including HDMI and DisplayPort, making it easy to connect to a variety of devices. Additionally, the monitors have built-in USB hubs for convenient access to peripherals.

With a sleek, modern design and impressive performance specifications, Samsung's LC27B750XS/EN, LC24B750XS/EN, and LC24B550US/EN monitors are perfect for anyone seeking a reliable and high-quality display, whether for work or play.