Troubleshooting Guide
What are the different kinds of mobile | Most of the devices that provide the host |
devices that are compatible with Mobile | function are compatible with Mobile |
Control? | Control. Compatible devices include PCs |
| that support the Windows operating system |
| and Samsung Galaxy S2 series and later. |
| To find whether your device supports the |
| host function, contact the manufacturer. |
| NOTE |
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| • Mobile Control supports the keyboard and | |
| mouse function for mobile devices allowing the | |
| product to interact with a connected mobile | |
| device. | |
| • For some mobile devices, only a single function | |
| (keyboard function, etc.) from a range of | |
| functions of Mobile Control may be available. | |
| To find whether your device supports the | |
| keyboard and mouse functions, contact the | |
| manufacturer. | |
| • Mobile Control supports only mobile devices | |
| that have the USB Host function. Support for | |
| this feature depends on the specifications of | |
| your mobile device. | |
| • Galaxy S2 is supported. Galaxy products made | |
| by Sprint (United States) and AT&T (United | |
| States) are not supported because they do not | |
| have the USB Host function. | |
Can I use a standard USB cable instead | Mobile Control activates the host function | |
of the one provided in the package when | on a mobile device and shares data | |
using Mobile Control? | between devices. To use Mobile Control | |
| properly, you must use the provided mobile | |
| cable to connect your mobile device to the | |
| MOBILE port. | |
| If using a standard USB cable, the Mobile | |
| Control function will not be available. | |
Can I use MHL and Mobile Control at the | Due to the structure of mobile devices, the | |
same time? | Micro USB port cannot transmit both the | |
| USB data and MHL signal at the same time. |
Q & A
QUESTION | ANSWER |
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How can I change the | Set the frequency on your graphics card. |
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frequency? | • Windows XP: Go to Control Panel | Appearance and Themes | |||||
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| Display →Settings | Advanced →Monitor, and adjust | |||||
| Refresh rate under Monitor settings. |
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| • Windows ME/2000: Go to Control Panel | Display | Settings | ||||
| →Advanced | Monitor, and adjust Refresh rate under | |||||
| Monitor settings. |
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| • Windows Vista: Go to Control Panel | Appearance and | |||||
| Personalization | Personalization | Display Settings | ||||
| Advanced Settings | Monitor, and adjust Refresh rate under | |||||
| Monitor settings. |
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| • Windows 7: Go to Control Panel →Appearance and |
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| Personalization | Display |
| Screen Resolution → | |||
| Advanced settings | Monitor, and adjust Refresh rate under | |||||
| Monitor settings. |
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How can I change the | • Windows XP: Go to Control Panel | Appearance and Themes | |||||
resolution? | Display | Settings, and adjust the resolution. |
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| • Windows ME/2000: Go to Control Panel →Display → |
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| Settings, and adjust the resolution. |
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| • Windows Vista: Go to Control Panel →Appearance and | ||||||
| Personalization →Personalize | Display Settings, and | |||||
| adjust the resolution. |
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| • Windows 7: Go to Control Panel | Appearance and |
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| Personalization | Display |
| Adjust Resolution, and adjust | |||
| the resolution. |
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