Troubleshooting Guide

TROUBLESHOOTING

SOLUTIONS

 

 

The message "Not

This message appears if the signal from the graphics card

Optimum Mode. "

exceeds the maximum resolution or frequency for the product.

appears on the screen.

Set the maximum resolution and frequency according to the

 

 

product specifications referring to the Standard Signal Mode

 

Table.

The images on the

Check the cable connection to the product

screen look distorted.

 

The screen is not clear.

Remove components (video cable, etc.) and try again.

The screen is blurry.

Set the resolution and frequency to the recommended level.

 

The screen appears

Check that the resolution and frequency of the PC and

unstable and shaky.

graphics card are set within a range compatible with the

There are shadows or

product. Then, change the screen settings if required by

referring to the additional information on the product menu.

ghost images left on the

 

screen.

 

The screen is too bright.

Adjust the Brightness setting.

The screen is too dark.

 

Screen color is

Adjust the COLOR settings.

inconsistent.

 

The colors on the screen

Adjust the COLOR settings.

have a shadow and are

 

distorted.

 

White does not really

Adjust the COLOR settings.

look white.

 

There is no image on the

The product is operating in power-saving mode.

screen and the power

Press any key on the keyboard or move the mouse to return

LED blinks every 0.5 to 1

second.

to normal operating mode.

Audio issues

* The integrated speaker is provided on Series 7 only.

TROUBLESHOOTING

SOLUTIONS

 

 

There is no sound.

Check the connection of the stereo cable or adjust the volume.

 

Check that the source device connected to the product is

 

powered on.

The volume is too low.

Adjust the volume.

 

If the volume is still low after turning it up to the maximum

 

level, adjust the volume on your PC sound card or software

 

program.

Other issues

 

TROUBLESHOOTING

SOLUTIONS

 

 

The stand generates

The upper part of the stand may become slightly hot at room

heat. Why is that? Does

temperature. This occurs as the heat inside the stand releases

this mean that the

naturally. The intensity of heat you feel can vary depending on

product is defective?

whether the room is sealed or depending on the surrounding

 

temperature. This does not indicate a defect. You can use the

 

product without worry.

 

It is recommended to use the product in a location that offers

 

good ventilation at the back of the monitor stand.

 

 

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Samsung LC24B550US/ZR manual Audio issues, Other issues, Exceeds the maximum resolution or frequency for the product
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LC27B750XS/CI, LC24B750XS/CI, LC24B550US/EN, LC24B550US/ZR, LC24B550US/CI specifications

Samsung has consistently pushed the boundaries of monitor technology, and the LC27B750XS/EN, LC24B750XS/EN, and LC24B550US/EN models exemplify the brand's commitment to innovation and quality. These monitors are designed to cater to a wide range of users, from professionals needing precise color accuracy to gamers seeking immersive experiences.

The LC27B750XS/EN features a generous 27-inch screen, while the LC24B750XS/EN and LC24B550US/EN come in at 24-inches. All three models boast a stunning QHD resolution (2560 x 1440 pixels), which ensures crisp and vivid images. The use of Samsung's Quantum Dot technology enhances color reproduction, delivering a broader color spectrum and making these monitors ideal for graphic design and video editing.

One of the standout features of the B750 series is its impressive refresh rate of 144Hz, combined with a response time of just 1ms. This combination significantly reduces motion blur, making it perfect for fast-paced gaming and action-packed films. Additionally, the monitors feature AMD FreeSync technology, which synchronizes the refresh rate of the monitor with the frame rate of the GPU, eliminating screen tearing and stuttering for a smoother gaming experience.

Ergonomics is another area where these monitors excel. They come equipped with height, tilt, and swivel adjustments, allowing users to find the perfect viewing angle to enhance comfort during long hours of use. The slim bezel design maximizes screen real estate, creating a more immersive experience, especially when multiple monitors are set up in a dual or multi-display configuration.

In terms of connectivity, the LC27B750XS/EN, LC24B750XS/EN, and LC24B550US/EN provide multiple ports, including HDMI and DisplayPort, making it easy to connect to a variety of devices. Additionally, the monitors have built-in USB hubs for convenient access to peripherals.

With a sleek, modern design and impressive performance specifications, Samsung's LC27B750XS/EN, LC24B750XS/EN, and LC24B550US/EN monitors are perfect for anyone seeking a reliable and high-quality display, whether for work or play.
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