Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Surface units do not

 

The surface units are

With the controls off, check to make sure the surface

work properly

 

not plugged in solidly.

unit is plugged completely into the receptacle.

 

 

 

 

 

 

 

The surface unit controls

Check to see the correct control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

 

 

 

The drip pans are not set

With the controls off, check to make sure the drip

 

 

securely in the cooktop.

pan is in the recess in the cooktop and that the

 

 

 

 

opening in the pan lines up with the receptacle.

 

 

 

 

 

Control signals after

 

You forgot to enter a

Press the BAKE pad and desired temperature or the

entering cooking time

 

bake temperature or

SELF CLEAN pad and desired clean time.

or delay start

 

cleaning time.

 

 

 

 

 

 

Food does not bake

 

Oven controls improperly set.

See the Using the oven section.

or roast properly

 

 

 

 

 

Shelf position is incorrect

See the Using the oven section.

 

 

 

 

or the shelf is not level.

 

 

 

 

 

 

 

Incorrect cookware or

See the Using the oven section.

 

 

cookware of improper

 

 

 

size being used.

 

 

 

 

 

 

 

Oven thermostat needs

See the Adjust the oven thermostat—Do it yourself!

 

 

adjustment.

section.

 

 

 

 

Clock and timer do

 

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

not work

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

A fuse in your home may

Replace the fuse or reset the circuit breaker.

 

 

be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the clock and timer section.

 

 

 

Oven light does

 

Light bulb is loose or defective. Tighten or replace the bulb.

not work

 

 

 

 

 

Switch operating light

Call for service.

 

 

 

 

is broken.

 

 

 

 

 

Food does not

 

Door not open to the broil stop

See the Using the oven section.

broil properly

 

position as recommended.

 

 

 

 

 

 

 

Oven controls improperly set.

Make sure you press the BROIL HI/LO pad.

 

 

 

 

 

 

Improper shelf position

See the Broiling Guide.

 

 

being used.

 

 

 

 

 

 

 

Cookware not suited

Use the broiling pan and grid that came with your range.

 

 

for broiling.

 

 

 

 

 

 

 

Aluminum foil used on the

See the Using the oven section.

 

 

the broiling pan and grid has

 

 

 

not been fitted properly and

 

 

 

slit as recommended.

 

 

 

 

 

 

 

In some areas the power

Preheat the broil element for 10 minutes.

 

 

(voltage) may be low.

Broil for the longest period of time recommended in

22

 

 

 

 

 

 

the Broiling Guide.

 

 

 

 

 

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Electrolux JBP24, JBP26, JBP35 owner manual Before You Call For Service…, Problem Possible Causes What To Do

JBP35, JBP24, JBP26 specifications

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