Oster 6389-33 user manual Problem, Possible Cause, Solution

TROUBLESHOOTINGtroubleshootingYOUR OSTER® BURR MILL

Your Oster® Burr Mill has been carefully designed to give you many years of trouble-free service. In the unlikely event that your new burr mill does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam® Service Center.

PROBLEM	POSSIBLE CAUSE		SOLUTION
THE UNIT DOES NOT	1. Timer has not been set		SET TIMER
GRIND
	2.	Hopper lid has been	CLOSE HOPPER LID
		opened
	3.	Ground coffee chamber is	PLACE CHAMBER IN
		not in position	PROPER POSITION
	4.	Start button has not been	PRESS START BUTTON
		pressed
	5.	Unit is unplugged	PLUG UNIT IN
	6.	There’s a power outage	WAIT FOR POWER TO
			BE RESTORED
	7.	Motor has overheated,	CALL AUTHORIZED SUN-
		thermal fuse is broken	BEAM® SERVICE CENTER
THE COFFEE GROUNDS	1.	Timer setting is incorrect	SET TIMER CORRECTLY
			ADD BEANS TO HOPPER
ARE INSUFFICIENT	2.	Insufficient amount of
		whole beans in hopper	CLOSE HOPPER LID
	3.	Hopper lid opened during
		operation	PLACE CHAMBER IN
	4.	Ground coffee chamber	PROPER POSITION
		moved out of position
		during operation	UNPLUG UNIT, PLACE
	5.	Top burr mill is not in	TOP BURR MILL IN PROP-
		proper position	ER POSITION
			CLEAN UNIT, UNPLUG IT
	6.	Unit and burr mill are not	AND CLEAN BURR MILL
		clean	UNPLUG UNIT AND
	7.	There is a foreign object	CAREFULLY DISLODGE
		between the two burr	FOREIGN OBJECT
		mills
			UNPLUG UNIT, PLACE
THE SIZE OF THE	1. Top burr mill is not in		TOP BURR MILL IN PROP-
GROUND COFFEE PARTI-		proper position	ER POSITION
CLES IS NOT CONSIS-			CLEAN UNIT, UNPLUG IT
TENT
	2.	Unit and burr mill are not	AND CLEAN BURR MILL
		clean	UNPLUG UNIT AND
	3.	There’s a foreign object	CAREFULLY DISLODGE
		between the two burr	FOREIGN OBJECT
		mills	TURN KNOB TO COR-
	4.	Grind setting is not cor-	RECT GRIND SETTING
		rect

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