troubleshooting
PROBLEM | POSSIBLE CAUSE | SOLUTION | ||
THE UNIT STOPS GRIND- | 1. Timer setting is incorrect | SET TIMER CORRECTLY | ||
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2. | Timer was inadvertently | SET TIMER CORRECTLY | ||
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| rotated to OFF |
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| 3. | Hopper lid has been | CLOSE HOPPER LID | |
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| opened |
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| 4. | Ground coffee chamber is | PLACE CHAMBER IN | |
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| not in correct position | PROPER POSITION | |
| 5. | Cancel button has been | PRESS START BUTTON | |
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| pressed | AGAIN | |
| 6. | The unit has been | PLUG UNIT IN | |
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| unplugged |
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| 7. | There’s a power outage | WAIT FOR POWER TO BE | |
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| RESTORED | |
| 8. | Ground coffee chamber is | REMOVE CHAMBER, | |
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| full and is clogging the | EMPTY AND REPLACE; | |
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| burr mill compartment | UNPLUG UNIT AND | |
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| CLEAN BURR MILL COM- | |
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| PARTMENT IF NEEDED | |
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| CALL AUTHORIZED SUN- | |
| 9. | Motor has overheated, | BEAM® SERVICE CENTER | |
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| thermal fuse is broken |
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| TURN COUNTERCLOCK- | |
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| WISE TO SET DESIRED | |
THE TIMER KNOB DOES | 1. | Timer is at OFF setting, | NUMBER OF CUPS | |
NOT TURN |
| cannot turn clockwise | TURN CLOCKWISE TO | |
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| anymore | ||
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| SET DESIRED NUMBER OF | ||
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| 2. | Timer is at 12 setting, | CUPS | |
| CALL AUTHORIZED SUN- | |||
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| cannot turn counterclock- | ||
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| BEAM® SERVICE CENTER | ||
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| wise anymore | ||
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| 3. | Timer knob is broken | TURN COUNTERCLOCK- | |
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| WISE FOR DESIRED | |
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| GRIND SETTING | |
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THE GRIND SETTING | 1. | Knob is at the Fine (A) | TURN CLOCKWISE FOR | |
DESIRED GRIND SETTING | ||||
KNOB DOES NOT TURN |
| Setting, cannot turn clock- | ||
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| wise anymore | CLEAN UNIT, UNPLUG IT | |
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| 2. | Knob is at the Coarse (E) | AND CLEAN BURR MILL | |
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| Setting, cannot turn coun- | UNPLUG UNIT AND | |
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| terclockwise anymore | CAREFULLY DISLODGE | |
| 3. | Unit and burr mill are not | FOREIGN OBJECT | |
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| clean |
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| 4. | There’s a foreign object |
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| between the two burr |
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| mills |
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