PROBLEMS AND SOLUTIONS GUIDE | Q |
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PROBLEM | POSSIBLE CAUSE | SOLUTION |
Short run time (Less than | Undercharged battery | Charge the battery. A new battery should have been |
1 - 3 hours per charge) |
| charged for at least 18 hours before using the vehicle for |
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| the first time. After |
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| at least 14 hours after each use. Never charge the |
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| battery longer than 30 hours. |
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| Check all wires and connectors. Make sure the motor |
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| harness connector is tightly plugged into the battery, and |
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| that the charger is plugged into the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
| Overcharged battery | Do not charge the battery longer than 30 hours. If you |
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| suspect that your battery is damaged as a result of |
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| overcharging, contact your local Power Wheels® authorized |
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| service center. They can test the battery for you. |
Battery is old and will not accept full charge
Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on vehicle use and use conditions. Replace only with a Power Wheels® 12 Volt
Do not substitute parts.
| Tripped thermal fuse | The |
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| operation of the vehicle if the vehicle is overloaded or the |
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| driving conditions too severe. Once a fuse has "tripped", |
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| remove your foot from the pedal and wait approximately |
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| 25 seconds before operating the vehicle again. To avoid |
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| repeated automatic shutdowns, do not overload the vehicle |
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| by exceeding the 130 lbs maximum weight capacity or by |
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| towing anything behind the vehicle. Do not drive up hills or |
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| run into fixed objects, which can cause the wheels to stop |
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| spinning while power is still being supplied to the motors. |
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| If a thermal fuse continually trips, contact your local |
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| Power Wheels® authorized service center. |
Vehicle runs sluggishly | Undercharged battery | Charge the battery. A new battery should have been |
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| charged for at least 18 hours before using the vehicle for |
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| the first time. After |
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| at least 14 hours after each use. Never charge the battery |
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| longer than 30 hours. |
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| Check all connectors. Make sure the charger connector |
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| is tightly plugged into the battery, and that the charger is |
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| plugged into the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
| Battery needs charging | Be sure to charge the battery after each use. |
Battery is old and will not accept full charge
Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on vehicle use and use conditions. Replace only with a Power Wheels® 12 Volt
Do not substitute parts.
Vehicle is overloaded | Make sure you do not overload the vehicle by allowing |
| more than two riders at one time, exceeding the 130 lbs. |
| maximum weight capacity, or by towing objects behind the |
| vehicle. If the vehicle is overloaded, the |
| the battery may "trip", and automatically shut down operation |
| for approximately 25 seconds. Adjust the driving conditions |
| to prevent repeated automatic shutdowns. |
Driving conditions are too stressful | Use only on generally level ground. |
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