Troubleshooting

My stroller seems to pull and lean to one side.

Be sure each tire is fully inﬂated. We recommend that you initially use compressed air to ﬁll the tires and then just use your pump for quick reﬁlls. You can go to your local gas station to pump your tires just as you would for a bike. If your stroller is leaning to one side, please make sure the axle is completely inserted and “snapped” into each side of the stroller frame.

The brake-bar on the Urban Advantage stroller seems tight. Is this normal?

Yes, the kickstand comes down and is locked into place when you step on the brake-bar. This takes some additional force. It is normal and will take less force after some use. There is an adjusting-screw on the cable near the brake-bar. Turning the adjusting-screw clockwise reduces the amount of force required to extend the kickstand. Adjust the screw for the least amount of tension that still allows the kickstand legs to remain in the vertical position.

Should the kickstand touch the ground?

No. The kickstand should be about ½ inch above the ground when assembled correctly. This leaves room for tire deﬂation or varying weight of children.

My child is very tall for his age, and the top ﬂap bothers him. Can we remove it?

The ﬂap is a safety precaution for use with infants when the seatback in the horizontal position. You can simply fold over the ﬂap when the seatback is in the upper positions. If you are sure the stroller will not be used with an infant, you can remove it entirely with scissors. However, be sure you remove only the ﬂap and do not cut the threads below.

I cannot lock my stroller in the collapsed position.

If the hook is at all bent out, it does not stay securely connected and will pop open. Our suggestion is to push the hook in toward the stroller a little (it is not difﬁcult to bend the metal). The best way to do that would be to swivel the hook so it is away from the frame and then push it in.

18	TROUBLESHOOTING