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| Troubleshooting Guide |
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SYMPTOM | POSSIBLE CAUSE | |
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Device does | 1. | Circuit breaker or fuse is turned off. |
not come on. | 2. | Switch on device is turned off. |
| 3. | Device is defective. Try remote using different device. |
| 4. | Signals from transmitter are being blocked, or transmitter |
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| is out of range. Check for metal objects that could block |
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| the signal, or reposition the transmitter. |
| 5. | Weak battery in the transmitter. |
| 6. | Dip switches on remote and outdoor module do not |
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| match. |
| 7. | Remote set to automatic (Dusk to Dawn) and surrounding |
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| light level is too bright. |
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Device does | 1. | Same as 4 & 5 above. |
not turn off. | 2. | Remote set to automatic (Dusk to Dawn) and surrounding |
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| light level is too dark. |
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Device comes | 1. | Short term power line failure. |
on randomly. | 2. | Another transmitter on the same channel. |
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Technical Service
Please call
product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at
HeathCo LLC
P.O. Box 90004, Bowling Green, KY
*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
Regulatory Information
This device complies with Part 15 of the FCC Rules and
The user is cautioned that changes or modifications not expressly approved by the party responsible for regulatory compliance could void the user’s authority to operate the equipment.
WARNING: This product contains chemicals known to the State of California to cause cancer or birth defects, or other reproductive harm.