ATO 360i user manual Appendix C Warranty

Appendix C: Warranty

ATO (“ATO”) warrants your iSee 360i and its accessories against any defect in material and workmanship, under normal use, for a period of one year following its date of purchase. In the event this product is found to be defective within the warranty period, ATO will, at its option, repair or replace the defective unit.

This warranty is void: a) if the unit is operated or stored under abnormal use and/or conditions; b) if the unit is repaired, modified or altered, unless such repair, modification or alteration is expressly authorized in writing by ATO; c) if the unit is subjected to abuse, neglect, lightning strike, electrical fault, improper packaging, or accident; d) if the unit is installed improperly; or e) if the serial number of the unit is defaced or missing.

ATO will not, under any circumstances, be liable for direct, special, or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interruptions. Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the unit.

To obtain warranty service, you must contact ATO’s Technical Support Department by e-mail (techsupport@isee-ato.com) or by calling 1-866-442-0019. The Technical Support Department will attempt to diagnose and correct your problem. If the unit does not function properly, they will provide you with a Return Material Authorization (RMA) number. You may be asked to furnish proof of purchase to confirm that the unit is still under warranty.

All product returns must be authorized in advance by ATO. Authorization is confirmed by issuance of the RMA number, which must be written prominently on the outside of the box in which the defective unit is returned to ATO.

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