Pelco EH8000 operation manual Warranty and Return Information, Returns

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11.0WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or work- manship for a period of one (1) year after the date of shipment. Exceptions to this warranty are as noted below:

Two (2) years on all standard motorized and fixed focal length lenses.

Two (2) years on Legacy®, Intercept®, CM8500/ CM9500/CM9750/CM9760 Matrix, Spectra™, DF5 Series and DF8 Fixed Dome products.

Two (2) years on WW5700 series window wiper (excluding wiper blades).

Two (2) years on cameras.

Six (6) months on all pan and tilts, scanners or preset lenses used in continuous motion applications (e.g., preset scan, tour and auto scan modes).

Pelco will warranty all replacement parts and re- pairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the spe- cific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Prod- ucts shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequen- tial damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with spe- cific legal rights. The Dealer may also have addi- tional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty con- ditions stated above, please include a written ex- planation with the product when returned.

Ship freight prepaid to: Pelco

300 West Pontiac Way

Clovis, CA 93612-5699

Method of return shipment shall be the same or equal to the method by which the item was re- ceived by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authori- zation number (CA number if returned for credit, and RA number if returned for repair). Goods re- turned for repair or credit should be clearly identi- fied with the assigned CA/RA number and freight should be prepaid. All merchandise returned for credit may be subject to a 20% restocking and re- furbishing charge.

Ship freight prepaid to: Pelco

300 West Pontiac Way

Clovis, CA 93612-5699

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Pelco Manual C418M (8/97)

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Contents EH8000 Series Table of Contents List of IllustrationsScope DescriptionOptional Accessories Model NumbersRecommended Mounts Recommended ControlsGeneral Specifications ElectricalEnvironmental Installation Enclosure Mounting FixedEnclosure Mounting PAN/TILT Typical Fixed Wall MountingCAMERA/LENS Installation and Adjustments Mating Connector AssemblyPage Page Page SUN Shroud Installation Troubleshooting GuidelinesMaintenance Enclosure DisassemblyEnclosure Servicing Recharging the EnclosureEH8000 Series Enclosures Mechanical Parts List Exploded Assembly DiagramEH8004 Mechanical Parts List EH8008 Mechanical Parts List EH8006, EH8006-26 Mechanical Parts List10.0 EH8000 Series Enclosures Electrical Parts List Warranty and Return Information Returns

EH8000 specifications

The Pelco EH8000 is a cutting-edge outdoor camera enclosure specifically designed to accommodate various security camera models while providing superior protection against environmental elements. With the rise of urban surveillance and the increasing importance of security measures, the EH8000 stands out due to its unique features and advanced technologies, making it a preferred choice among security professionals.

One of the primary characteristics of the Pelco EH8000 is its robust construction. The enclosure is made from heavy-duty aluminum, ensuring durability and a long service life, even in challenging weather conditions. This material not only resists corrosion but also provides an added layer of protection from vandalism and tampering, making it suitable for high-crime areas.

The EH8000 is designed to support a range of camera types, including PTZ, fixed, and varifocal cameras. This versatility allows installers to use the enclosure for various security applications without compromising on functionality. The internal mounting provisions are adjustable, providing flexibility to accommodate different camera models and sizes easily.

One of the standout features of the Pelco EH8000 is its integrated heater and blower system. This technology ensures optimal temperature control, preventing the internal components from overheating during hot weather and protecting the camera from freezing conditions in cold climates. This capability is particularly important for maintaining clear image quality, as extreme temperatures can negatively impact camera performance.

The enclosure supports a wide range of lenses and can be easily customized to fit specific security needs. It also features a built-in sunshade, which helps reduce glare and reflections that could compromise image clarity. The EH8000's design emphasizes streamlined aesthetics while ensuring high levels of functionality and effectiveness.

Installation of the Pelco EH8000 is straightforward, thanks to its modular design. The enclosure comes with a variety of mounting options, making it adaptable for different mounting surfaces, whether on walls, ceilings, or poles. The ease of installation translates into reduced labor costs and shortened project timelines, making it an economical choice for large-scale surveillance projects.

Furthermore, the EH8000 is equipped with weatherproof ratings, ensuring that it meets stringent standards for water and dust ingress protection. This level of security is crucial for outdoor setups where exposure to the elements is inevitable.

In summary, the Pelco EH8000 offers advanced protection for security cameras with its durable construction, versatile compatibility, integrated climate control, and customizable options. These features, combined with its ease of installation, make it a top choice for professionals looking to enhance their surveillance systems in outdoor environments.