VuPoint Solutions DC-WPST591-VP user manual Trouble shooting, Connecting the camera

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the ‘Add/Remove’ button. When in ‘Safe Mode’, it is possible for some

programs to appeartwice. In that case, remove all the programs which appear twice.

4.Restart the computer.

6.2 Installing the driver for Windows XP / Windows Vista

Note: Make sure all other programs are closed during the installation process.

Note: During installation for Windows XP/Vista, you may receive a message saying that the driver has not been signed. This does not cause a problem for the functionality of the program. Please click "Yes" to continue.

Note: For example, ‘D: \’ is used to indicate the CD-ROM drive. This may be different for your computer.

1.Insert the CD-ROM into your computer’s CD-ROM drive. The installation program will start automatically. If it does not start automatically, please do the following:

a)Select 'Run' from Windows Start menu.

b)Type [D:\SETUP.EXE] and click on 'OK' to start the Software Installer.

2.The Software Installer will appear.

3.Select the language you wish to use for the installation.

4.Click on ‘Install driver‘to start the installation of the camera driver.

5.Follow the on-screen instructions.

6.3 Connecting the camera

The camera can be connected to the computer in two different modes: Mass Storage Device, or as a PC camera for video conferencing on the Internet.

6.3.1 Connecting as a mass storage device

This option makes it possible to download photographs and video clips onto your computer.

1.Turn the camera on by pressing the ON/OFF button.

2.Press MENU button and press RIGHT key to select the Setup setting.

3.Press button to set USB connection.

4.Press or button to choose the Disk Drive mode.

5.Press OK to confirm.

6.Connect the camera to the computer.

7.Windows will automatically detect the camera. You can use this camera as a removable disk.

6.3.2 Connecting as a PC camera

When you connect the camera as a PC camera, you can use the camera as a web cam for video conferencing on the Internet by using Windows NetMeeting or Windows Messenger.

(You must install the driver before connecting the Digital Camera to your computer.)

1.Turn the camera on by pressing the ON/OFF button.

2.Press MENU button and press RIGHT key to select the Setup setting.

3.Pressbutton to choose USB connection.

4.Press or button to choose the PC camera mode.

5.Press OK to confirm.

6.Connect the camera to the computer.

7.Windows will automatically detect the camera. You can then use the camera as a web cam.

7. Trouble shooting

Problem

Cause

Solution

 

 

 

Cannot turn on the

Low battery power,

Replace or install the battery

camera by pressing the

battery is missing or

correctly.

“power” button.

incorrectly inserted.

 

 

 

Format the memory in SETUP

Photos are not saved or

The memory card or

are missing when taking

built-in memory hasn’t

mode of the camera. Please

pictures.

been formatted

refer to section 5.3.

 

 

 

 

properly.

 

 

 

 

Cannot find removable

1. Connection failure.

1. Make sure all cable

disk after connecting the

2. The mode of the

connections are secured

camera to the computer

camera is not set to

and restart the computer if

via USB.

removable disk

necessary.

 

properly.

2. Set the camera to

 

 

removable disk mode, refer

 

 

to section 6.3.1 (system

 

 

setting, USB connection).

 

 

 

Flash does not work.

Battery Power is too

Replace with new ALKALINE

 

low.

batteries.

 

 

 

The batteries are used up

Using wrong type of

Replace with new ALKALINE

very fast.

batteries.

batteries.

 

 

 

The photos are over

Set the flash light to

Set the Flash light to Auto

force mode in a

mode .

exposed.

bright environment.

 

 

 

 

 

 

 

1. The camera is not

1. Hold the camera steady until

 

held steadily

it beeps when taking photo.

The photos are blurry.

2. The lens of camera

2. Clean the lens with soft dry

 

is dirty

cloth.

 

3. The camera is set to

3. Set the macro mode

 

wrong macro mode.

according to the distance of

 

 

subject.

 

 

 

Get a warning message:

1. Conflict with another

1. Remove any other camera

“Capture device was not

camera or video

drivers completely from your

detected” when trying to

device.

system. Sometimes you

open PC cam.

2. The mode of the

have to re-boot your system.

 

camera is not set to

2. Set the camera to PC cam

 

PC cam mode

mode, refer to section 6.3.2

 

properly.

(system setting, USB

 

 

connection).

 

 

 

Cannot preview image in

“Preview” is not

Click “preview” in the “option”

PC Camera mode.

selected in option

menu to select.

 

Menu in PC.

 

 

 

 

VPS09-0409 DC-WPST591-VP (series)_Manual

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Contents Getting to know your camera Setting your digital cameraFunctional parts User’s ManualInstalling the camera driver Using the cameraConnecting as a mass storage device Trouble shootingInstalling the driver for Windows XP / Windows Vista Connecting the camera