TROUBLESHOOTING
Refer to Tables
Table 14 — Heating and Cooling Troubleshooting
PROBLEM | CAUSE | REMEDY | |
Compressor and | Power failure. | Call power company. | |
outdoor fan |
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| |
Fuse blown or circuit breaker tripped. | Replace fuse or reset circuit breaker. | ||
will not start. | |||
Defective thermostat, contactor, transformer, or control relay. | Replace component. | ||
| |||
| Insufficient line voltage. | Determine cause and correct. | |
| Incorrect or faulty wiring. | Check wiring diagram and rewire correctly. | |
| Thermostat setting too high. | Lower thermostat setting below room | |
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| temperature. | |
| See problem ‘‘Excessive head pressure.’’ | ||
| Check for leaks, repair, and recharge. | ||
| See problem ‘‘Suction pressure too low.’’ | ||
Compressor will not start | Faulty wiring or loose connections in compressor circuit. | Check wiring and repair or replace. | |
but outdoor fan runs. | Compressor motor burned out, seized, or internal | Determine cause. Replace compressor. | |
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| overload open. |
| |
| Defective overload. | Determine cause and replace. | |
| One leg of | Replace fuse or reset circuit breaker. | |
|
| Determine cause. | |
Compressor cycles | Refrigerant overcharge or undercharge. | Recover refrigerant, evacuate system, and | |
(other than normally |
| recharge to nameplate. | |
satisfying thermostat). | Defective compressor. | Replace and determine cause. | |
| |||
| Insufficient line voltage. | Determine cause and correct. | |
| Blocked outdoor coil or dirty air filter. | Determine cause and correct. | |
| Defective overload. | Determine cause and replace. | |
| Defective thermostat. | Replace thermostat. | |
| Faulty | Replace. | |
| capacitor. |
| |
| Restriction in refrigerant system. | Locate restriction and remove. | |
Compressor operates | Dirty air filter. | Replace filter. | |
continuously. | Unit undersized for load. | Decrease load or increase unit size. | |
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| Thermostat set too low. | Reset thermostat. | |
| Low refrigerant charge. | Locate leak, repair, and recharge. | |
| Leaking valves in compressor. | Replace compressor. | |
| Air in system. | Recover refrigerant, evacuate system, and | |
|
| recharge. | |
| Outdoor coil dirty or restricted. | Clean coil or remove restriction. | |
Scroll compressor | Compressor rotating in the wrong direction. | Reverse the | |
makes excessive noise. |
| ||
Excessive head | Dirty air filter. | Replace filter. | |
pressure |
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| |
Dirty outdoor coil. | Clean coil. | ||
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| Refrigerant overcharged. | Remove excess refrigerant. | |
| Air in system. | Recover refrigerant, evacuate system, and | |
|
| recharge. | |
| Condensing air restricted or air | Determine cause and correct. | |
Head pressure | Low refrigerant charge. | Check for leaks, repair, and recharge. | |
too low. |
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| |
Compressor valves leaking. | Replace compressor. | ||
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| Restriction in liquid tube. | Remove restriction. | |
Excessive suction | High heat load. | Check for source and eliminate. | |
pressure. |
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| |
Compressor valves leaking. | Replace compressor. | ||
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| Refrigerant overcharged. | Recover excess refrigerant. | |
Suction pressure | Dirty air filter (cooling) or dirty outdoor coil (heating). | Replace filter or clean coil. | |
too low. |
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| |
Low refrigerant charge. | Check for leaks, repair, and recharge. | ||
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| Metering device or low side restricted | Remove source of restriction. | |
| Insufficient indoor airflow (cooling mode). | Increase air quantity. Check filter and replace if | |
|
| necessary. | |
| Temperature too low in conditioned area. | Reset thermostat. | |
| Replace. | ||
| Outdoor ambient temperature below 25 F. | Install | |
Compressor no. 2 | Unit in economizer mode. | Proper operation; no remedy necessary. | |
will not run. |
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