Troubleshooting
eIf you think the camera is faulty, check the following once more.
Troubleshooting | Possible causes | Solutions | |
No power. |
| i The batteries have run out. | i Load new or fully charged batteries. |
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| i The batteries are loaded backwards. | i Load the batteries in the correct |
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| direction. |
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| i The battery cover is not closed | i Close the battery cover correctly. |
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| properly. | i Plug the adapter back in. |
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| i The AC power adapter plug has come | |
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| out of the power outlet. |
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Nothing happens when | i Lens cover is opened. | i Close the lens cover. | |
I press the “Playback” | i Camera malfunction. | i Briefly remove the batteries or | |
button. |
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| disconnect the AC power adapter. |
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| Then reload the batteries or reconnect |
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| the AC power adapter and try again. |
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| i The batteries run out. | i Load new or fully charged batteries. |
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Power cuts out during | The batteries run out. | Load new or fully charged batteries. | |
operation. |
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Batteries | run out | i You are using the camera in extremely | i Put the batteries in your pocket or |
quickly. |
| cold conditions. | another warm place to heat them and |
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| then load them into the camera just |
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| before you take a picture. |
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| i The terminals are soiled. | i Wipe the battery terminals with a |
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| clean, dry cloth. |
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| i The batteries get | i Load new batteries. |
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No photograph is taken | i No | i Insert an | |
when the | Shutter | i The | i Insert a new |
button is pressed. |
| some unwanted frames. | |
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| i The | i Format the |
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| i The | i Wipe the |
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| soiled. | area with a clean dry cloth. |
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| i The | i Insert a new |
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| i The Auto power off function has | i Turn the camera on. |
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| switched the camera off. | i Load new or fully charged batteries. |
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| i The batteries run out. | |
Can’t use the flash. | i The flash is set to Suppressed Flash | i Set the Flash mode to Auto, | |
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| mode. | Reduction or Forced Flash (The flash |
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| cannot be used in some modes). |
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| i You pressed the Shutter button while | i Wait until the flash has finished |
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| the flash was charging. | charging before pressing the Shutter |
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| button. |
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| i The batteries run out. | i Load new or fully charged batteries. |
The playback image is | i The Subject is too far away. | i Move to within the effective flash range | |
too dark even though |
| before taking the picture. | |
the flash was used. | i Your finger was covering the flash. | i Hold the camera correctly. | |
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The image is blurred. | i The lens is dirty. | i Clean the lens. | |
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| i The photographed subject was too | i Try standing approx. 2 m (6.6 ft.) from |
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| dark. | your subject to take the picture. |
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| i You photographed scenery with Macro | i Cancel Macro mode. |
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| mode selected. | i Select Macro mode. |
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| i You took a | |
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| selecting Macro mode. | i Use AF/AE lock to take the picture. |
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| i You are shooting a subject that is not | |
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| suited to autofocusing. |
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There is speckling on | The shot was taken with a slow shutter | This is a characteristic of CCDs and | |
the image. |
| speed (long exposure) in a high- | does not indicate a camera fault. |
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| temperature environment. |
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Can’t format the xD- | The | Wipe the | |
Picture Card. | soiled. | with a clean dry cloth. | |
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