Troubleshooting (continued)
Q: The images are poor quality, how can I improve the image quality?
A1: Make sure that your computers display properties are set to at least
A2: The configuration on the Internet Camera image display is incorrect. Through the Web Configuration Video section of the web management you need to adjust the image related parameters for improved images such as: brightness, contrast, hue and light frequency. Please refer to the Web Configuration section for detailed information.
Q: There are no images available through the web browser?
A1: The ActiveX might be disabled. If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the Internet Options menu. Alternatively, you can use the Java Applet for viewing the required images.
A2: If you are using Windows XP, please make sure that you have downloaded Java and installed it properly.
A3: Make sure that your web browser supports Java. If you are using Internet Explorer or Netscape Navigator with a version number of lower than 4, then you will need to upgrade your web browser software in order to view the streaming video transmitted by the Internet Camera.
Appendix B
How to PING Your IP Address
The PING (Packet Internet Groper) command can determine whether a specific IPAddress is accessible by sending a packet to the specific address and waiting for a reply. It is a very useful tool to confirm if the IP Address conflicts with the Internet Camera over the network.
Follow the
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