D-Link DCS-900 Contacting Technical Support, Tech Support for customers within the United States

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Contacting Technical Support

You can find software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link technical support through our website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone: (877) 453-5465

24 hours a day, seven days a week.

D-Link Technical Support over the Internet: http://support.dlink.com email:support@dlink.com

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone: (800) 361-5265

Monday to Friday 8:30am to 9:00pm EST

D-Link Technical Support over the Internet: http://support.dlink.ca email:support@dlink.ca

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Contents Link DCS-900 VersionContents Package Contents Simple to Use Features & BenefitsIntroduction Supports a Variety of PlatformsBroad Range of Applications Web ConfigurationRemote Monitoring Utility Reset Button Network Cable ConnectorDC Power Connector ConnectionsBottom Panel view Power LED LedsHardware Installation Attach the Swivel StandSecurity Using the Setup Wizard Using the Setup Wizard Click Restart DCS-900 Configuration Web ConfigurationTools DCS-900 ConfigurationAdvanced Status HelpAdvanced System IP Assignment Camera NameLocation Manually AssignAssign Automatically Using DNS IP Address LED ControlLoading ActiveX From Open Second PortApply/Cancel Single Camera Installation Installing the DCS-900 Behind a RouterIdentify Your Camera on the Network Assign a Local IP Address for Your CameraOpen Second Port For Installing Multiple CamerasAssigning and opening second port in the DCS-900 Router SET-UP and Installation Open Virtual Server Ports To Enable Remote Image Viewing Assigning and Opening Virtual Server PortsViewing Your Camera Advanced Video Light Frequency Tools AdminPassword with a User Name User PasswordAdd User Important InformationIP Address Tools TimeDateTime Protocol TimeZoneStatus Tools DefaultFactory Reset Completing Your Camera Configuration ActiveXJava IPView Lite Application Installation IPView Lite Application Installation Click Next Click Finish IPViewLiteIPView Lite Application Installation IPView Lite Getting Started IPView LiteIPView Lite Getting Started How to Change the PasswordChange Password How to Change the IP Address Changing the IP AddressIPView Lite- Getting Started How to Add a Camera IPView Lite Getting Started How to Add/Delete a Camera How to Delete a CameraHow to Format the Camera view IPView List Getting Started How to Rotate the Video viewHow to take a Snap-Shot with the Camera How to Start Recording How to Stop RecordingCamera Property Settings General GeneralCamera Property Settings IP Assignment IP AssignmentCamera Property Settings DNS DNSImage Camera Property Settings Misc, ImageMisc Camera Property Settings Users UsersCamera Property Settings Date/Time Date/TimeInformation Camera Property Settings InformationIPView Getting Started Tools Camera Property Settings ToolsUpgrade Firmware Manual Recording Camera Property Settings RecordingRecording Options Scheduled Recording File Options File PathMenu Bar Menu Bar View List View Enable Function Menu Bar Camera, ToolsAccount System ConfigurationMenu Bar Tools IPView Lite Getting Started Networking Configuration Menu Bar AboutIPView Lite Icon Description Context Sensitive Menu Uninstall IPView Application Uninstall IPView Application What algorithm is used to compress the digital image? Internet Camera FeaturesWhat is an Internet Camera? Can I capture still images from the Internet Camera?Internet Camera Installation Frequently Asked QuestionsTroubleshooting Cannot access the Internet Camera from a web browserWhy does the LAN LED not light up properly? ƒ Click Start, Setting, Control Panel, and the Network iconWhy does the Power LED not light up constantly? Noisy images occur. How can I solve the problem? Focus on the Internet Camera is bad, how can I correct it?Appendix B There are no images available through the web browser?How to Ping your IP Address Time Zone Table Time Zone Table Configuration Xplug Control InstallationInstallation Installation of the X-Plug to a Local PC Click Next Click Yes Adjusting the Camera Focus Camera LensAdjusting the Camera Focus Image Video Setting Technical SpecificationsVideo specification System HardwareWeb Configuration Requirements Technical SpecificationsEMI & Safety Communication SupportTech Support for customers within Canada Contacting Technical SupportTech Support for customers within the United States Warranty and Registration Warranty and Registration Warranty and Registration

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