Kodak Z712 IS manual Camera problems, Interactive Troubleshooting & Repairs

6

Troubleshooting

Camera problems

For step-by-step product support, visit www.kodak.com/go/z712support and select

Interactive Troubleshooting & Repairs.

If	Try one or more of the following
Camera does not	■ Insert a new or charged battery.
turn on	■ If practical, connect the camera to a Kodak 3-volt AC adapter
Camera does not turn	(sold separately), then try again. See page 58 for more battery
off and the lens does	information.
not retract
Camera buttons and
controls do not
function
Lens does not extend	■ Confirm that the battery in camera is charged.
when camera turns on	■ Turn camera off, then on again. (Lens does not extend in
or does not retract	Favorites mode.)
	■ If problem still exists, get help (page 52).
EVF/LCD is black or	■ Remove the lens cap.
does not turn on	■ Push the EVF/LCD button to change the display.
In Review, a blue or	■ Transfer the picture to the computer.
black screen is	■ Transfer all pictures to the computer (page 44).
displayed instead of
	■ Take another picture. If problem continues, try internal memory
a picture
	and/or another memory card.
Pictures remaining	■ Continue taking pictures. The camera is operating normally.
number does not	(The camera estimates the number of pictures remaining after each
decrease after taking a
	picture is taken, based on picture size and content.)
picture
48	www.kodak.com/go/support