6-2
Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x
Chapter6 Managing Licenses
Licenses in Unity Connection Cluster
The system operates on demo licenses that expire in 60 days. Unity Connection must be connected
to the PLM server to install sufficient feature licenses before the licenses expire.
•Compliance: After connecting Unity Connection to the PLM server and installing the respective
feature licenses, the license status in Unity Connection changes to the Compliance mode.
If the PLM server is configured for 50 users, Unity Connection can request licenses for less than or
equal to 50 users to remain in the compliance mode.
•Violation: Unity Connection license status changes to the Violation mode either when the required
number of licenses are not installed on PLM or the license limit exceeds for the required feature.
The grace period for using the licenses is 60 days and to avoid license violation, you must install
sufficient licenses or reduce the usage of licensed features.
•Expire: Unity Connection license status changes to the Expire mode if required licenses are not
installed within the grace period of 60 days.
In the Expire mode, creation of users with mailbox is not allowed. However, you can add or update
any other configuration data on Unity Connection. You can also send or receive voicemails.
Note You must restart the Unity Connection server after obtaining and installing licenses. The license status
on Unity Connection changes from “Expire” to “Compliance”.
Note When the license status of Unity Connection is “Expire”, the synchronization of users and call handler
profiles from Unity Connection on the branch stops working. However, the voicemail and auto-attendant
functionalities continue to work on the branch. For more information on the licensing requirements of a
branch, see the “Compatibility Matrix, Software Requirements, and Licensing Requirements” chapter of
the Complete Reference Guide for Cisco Unity Connection Survivable Remote Site Voicemail (SRSV) for
Release 10.x, available at
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/srsv/guide/10xcucsrsvx/10xcuc
srsv015.html#pgfId-1114809.
Note If multiple Unity Connection severs are configured with the same PLM server and license violation
occurs for one of the Unity Connection server, then the license status of all Unity Connection servers
changes to “Violation ”. Similarly, if the license expiration occurs for one of the Unity Connection
server, then the license status of all Unity Connection servers changes to “Expire”.
Licenses in Unity Connection Cluster
In a Unity Connection cluster, only the publisher server needs to be configured and connected with the
PLM server to obtain the license status. When the publisher server stops functioning (for example, when
it is shut down for maintenance), the subscriber server handles all the incoming calls for the cluster for
a grace period of 60 days. However, if the publisher server fails to resume its functioning within 60 days,
the license status in Unity Connection changes to “Expire” state.
Migrating Licenses
You need to make sure to migrate licenses in either of the following cases: