Cisco Systems Understanding Cisco CUCM License Management and PLM Integration in Unity Connection

Chapter 6 Managing Licenses

Licenses in Unity Connection Cluster

Note

Note

The system operates on demo licenses that expire in 60 days. Unity Connection must be connected to the PLM server to install sufficient feature licenses before the licenses expire.

•Compliance: After connecting Unity Connection to the PLM server and installing the respective feature licenses, the license status in Unity Connection changes to the Compliance mode.

If the PLM server is configured for 50 users, Unity Connection can request licenses for less than or equal to 50 users to remain in the compliance mode.

•Violation: Unity Connection license status changes to the Violation mode either when the required number of licenses are not installed on PLM or the license limit exceeds for the required feature.

The grace period for using the licenses is 60 days and to avoid license violation, you must install sufficient licenses or reduce the usage of licensed features.

•Expire: Unity Connection license status changes to the Expire mode if required licenses are not installed within the grace period of 60 days.

In the Expire mode, creation of users with mailbox is not allowed. However, you can add or update any other configuration data on Unity Connection. You can also send or receive voicemails.

You must restart the Unity Connection server after obtaining and installing licenses. The license status on Unity Connection changes from “Expire” to “Compliance”.

When the license status of Unity Connection is “Expire”, the synchronization of users and call handler profiles from Unity Connection on the branch stops working. However, the voicemail and auto-attendant functionalities continue to work on the branch. For more information on the licensing requirements of a branch, see the “Compatibility Matrix, Software Requirements, and Licensing Requirements” chapter of the Complete Reference Guide for Cisco Unity Connection Survivable Remote Site Voicemail (SRSV) for Release 10.x, available at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/srsv/guide/10xcucsrsvx/10xcuc srsv015.html#pgfId-1114809.

Note If multiple Unity Connection severs are configured with the same PLM server and license violation occurs for one of the Unity Connection server, then the license status of all Unity Connection servers changes to “Violation”. Similarly, if the license expiration occurs for one of the Unity Connection server, then the license status of all Unity Connection servers changes to “Expire”.

Licenses in Unity Connection Cluster

In a Unity Connection cluster, only the publisher server needs to be configured and connected with the PLM server to obtain the license status. When the publisher server stops functioning (for example, when it is shut down for maintenance), the subscriber server handles all the incoming calls for the cluster for a grace period of 60 days. However, if the publisher server fails to resume its functioning within 60 days, the license status in Unity Connection changes to “Expire” state.

Migrating Licenses

You need to make sure to migrate licenses in either of the following cases:

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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