Chapter 3 Upgrading Cisco Unity Connection

Upgrade Types

Table 3-1

Upgrade Matrix for Unity Connection

 

 

 

 

 

 

 

 

 

Upgrade Type

Upgrade Path

Description

 

 

 

 

 

 

 

Service Update (SU)

Examples of supported paths:

• SU is installed on the inactive

 

 

 

•

10.5.x/10.5.xSUx1 to

partition to which you can switch

 

 

 

later on.

 

 

 

 

10.5.xSUx2

 

 

 

 

 

 

 

 

 

•

8.6.x/8.6.xSUx1 to 8.6.xSUx2

• ISO images are non-bootable

 

 

 

images not meant for installation.

 

 

 

 

 

 

 

 

 

 

 

 

Refresh Upgrade (RU)

8.5 or earlier to 10.x or later

• If the RHEL version of the Unity

 

 

 

 

 

Connection operating system

 

 

 

 

 

changes during an upgrade, it is

 

 

 

 

 

referred to as a Refresh Upgrade

 

 

 

 

 

(RU).

 

 

 

 

 

• You need the following COP files

 

 

 

 

 

before performing this upgrade:

 

 

 

 

 

–

ciscocm.refresh_upgrade.cop

 

 

 

 

 

–

ciscocm.version3-keys.cop

 

 

 

 

 

• The new version is installed on

 

 

 

 

 

the inactive partition. You should

 

 

 

 

 

perform automatic switch

 

 

 

 

 

version during RU for successful

 

 

 

 

 

upgrade.

 

 

 

 

 

 

 

 

9.x.x or earlier to 10.x or later

• You need the following COP file

 

 

 

 

 

before performing this upgrade:

 

 

 

 

 

–

ciscocm.version3-keys.cop

 

 

 

 

 

• The new version is installed on

 

 

 

 

 

the inactive partition. You should

 

 

 

 

 

perform automatic switch

 

 

 

 

 

version during RU for successful

 

 

 

 

 

upgrade.

 

 

 

 

 

 

 

Level 2 (L2)

Examples of supported paths:

• If the RHEL version of the Unity

 

 

 

•

10.0.x to 10.5.y

Connection operating system do

 

 

 

not change during an upgrade, it

 

 

 

•

10.5.x to 10.5.y

 

 

 

is referred to as an Level 2 (L2)

 

 

 

•

9.x to 9.y

upgrade.

 

 

 

 

 

 

 

 

 

 

• The new version is installed on

 

 

 

 

 

the inactive partition to which

 

 

 

 

 

you can switch later on.

 

 

 

 

 

 

 

COP file, for more

Fix for the same version

• COP files are installed on the

 

 

information, see the

 

 

active partition and you cannot

 

 

Applying COP file

 

 

uninstall them. Contact Cisco

 

 

from a Network

 

 

TAC to uninstall COP files.

 

 

Location, page 3-9

 

 

 

 

 

 

section.

 

 

 

 

 

 

 

 

 

 

 

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

3-2

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Image 46
Cisco Systems 10.x manual Upgrade Type Upgrade Path Description, Applying COP file, From a Network, Location