Chapter 4 Configuring Cisco Unity Connection Cluster

Administering a Unity Connection Cluster

Step 4 When prompted to confirm the change in the server status, select OK.

The Server Status column displays the changed status when the change is complete.

Effect on Calls in Progress When Server Status Changes in a Unity Connection Cluster

When the status of a Unity Connection server changes, the effect on calls in progress depend upon the final status of the server that is handling a call and on the condition of the network. The following table describes the effects:

Table 4-3 Effect on Calls in Progress When Server Status Changes in a Unity Connection Cluster

Status Change

Effects

 

 

Primary to Secondary

When the status change is initiated manually, calls in progress are not

 

affected.

 

When the status change is automatic, effect on calls in progress depend

 

on the critical service that stopped.

 

 

Secondary to Primary

When the status change is initiated manually, calls in progress are not

 

affected.

 

When the status change is automatic, effect on calls in progress depend

 

upon the critical service that stopped.

 

 

Secondary to Deactivated

Calls in progress are dropped.

 

To prevent dropped calls, on the Cluster Management page in

 

Cisco Unity Connection Serviceability, select Stop Taking Calls for

 

the server and wait until all the calls get ended and deactivate the server.

 

 

Primary or Secondary

Calls in progress are not affected.

to Replicating Data

 

 

 

Primary or Secondary

Calls in progress are not affected.

to Split Brain Recovery

 

 

 

If network connections are lost, then calls in progress may be dropped depending upon the nature of the network problem.

Effect on Unity Connection Web Applications When the Server Status Changes

The functioning of the following web applications is not affected when the server status changes:

Cisco Unity Connection Administration

Cisco Unity Connection Serviceability

Cisco Unity Connection web tools accessed through the Cisco PCA—the Messaging Assistant, Messaging Inbox, and Personal Call Transfer Rules web tools

Cisco Web Inbox

Representational state transfer (REST) API clients

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

4-9

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Cisco Systems 10.x manual Status Change Effects