Chapter 4 Configuring Cisco Unity Connection Cluster

Administering a Unity Connection Cluster

Effect of Stopping a Critical Service on a Unity Connection Cluster

Critical services are necessary for the normal functioning of the Unity Connection system. The effects of stopping a critical service depend upon the server and its status described in the following table:

Table 4-4

Effects of Stopping a Critical Service on a Unity Connection Cluster

 

 

 

Server

 

Effects

 

 

 

Publisher

 

When the server has Primary status, stopping a critical service in Cisco Unity

 

 

Connection Serviceability causes the server status to change to Secondary and

 

 

degrades the ability of the server to function normally.

 

 

The status of the subscriber server changes to Primary if it does not have the

 

 

Disabled or Not Functioning status.

 

 

When the server has Secondary status, stopping a critical service in Cisco Unity

 

 

Connection Serviceability degrades the ability of the server to function

 

 

normally. The status of the servers does not change.

 

 

 

Subscriber

 

When the server has Primary status, stopping a critical service in Cisco Unity

 

 

Connection Serviceability degrades the ability of the server to function normally.

 

 

The status of the servers does not change.

 

 

 

 

 

 

Shutting Down a Server in a Cluster

When a Unity Connection server has Primary or Secondary status, it is handles voice messaging traffic and cluster data replication. We do not recommend you to shutdown both the servers in a cluster at the same time to avoid abrupt termination of the calls and replication that are in progress.

Consider the following points when you want to shutdown a server in a Unity Connection cluster:

Shutdown the server during non business hours when voice messaging traffic is low.

Change the server status from Primary or Secondary to Deactivated before shutting down.

To Shutdown a Server in a Unity Connection Cluster

Step 1 On the server that will not be shut down, sign in to Cisco Unity Connection Serviceability.

Step 2 From the Tools menu, select Cluster Management.

Step 3 On the Cluster Management page, locate the server that you want to shut down.

Step 4 If the server that you want to shut down has Secondary status, skip to Step 5.

If the server that you want to shut down has Primary status, change the status:

a.In the Change Server Status column for the server with Secondary status, select Make Primary.

b.When prompted to confirm the change in the server status, select OK.

c.Confirm that the Server Status column indicates that the server has Primary status now and that the server you want to shut down has Secondary status.

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Cisco Systems 10.x Shutting Down a Server in a Cluster, Server Effects, To Shutdown a Server in a Unity Connection Cluster