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Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x
Chapter5 Maintaining CiscoUnity Connection Server
Migrating a Physical Server to a Virtual Machine
Replacing a Publisher Server
While you are upgrading the publisher server in a Unity Connection cluster, the subscriber server
continues to provide services to the users and callers.
Note In case of a standalone server, replace the server during off-peak hours to avoid call-processing
interruptions and impact to services.
To Replace a Publisher Server
Step1 Manually change the status of subscriber server to Primary:
a. Sign in to CiscoUnity Connection Serviceability.
b. Expand Tool s and select Cluster Management.
c. On the Cluster Management page, from the Server Manager menu, locate the subscriber server and
check the following:
•If the subscriber server status is Primary, skip the remaining steps in this procedure.
•If the subscriber server status is Secondary, select Make Primary.
•If the subscriber has Deactivated status, change the status to Secondary and then select
Activate. When prompted to confirm changing the server status, select OK. After successful
activation of the subscriber server, change the status to Primary selecting Make Primary
option.
Step2 Manually change the status of publisher server to Deactivated:
a. Sign in to the Real-Time Monitoring Tool and select Port Monitor.
b. In the Node field, select the publisher server and then select Start Polling. Note whether any voice
messaging ports are currently handling calls for the server.
c. Return to the Cluster Management page of Cisco Unity Connection Serviceability and do any one
of th following:
•If no voice messaging ports are currently handling calls for the publisher server, move to the
next Step 3.
•If there are voice messaging ports that are currently handling calls for the publisher server, on
the Cluster Management page, in the Port Manager column, select Stop Taking Calls for the
publisher server and then wait until RTMT shows that all the ports for the publisher server are
idle.
d. From the Server Manager menu, in the Change Server Status column for the publisher server,
select Deactivate and then select OK.
Step3 Install the replacement publisher server, see Installing the Publisher Server, page1-12 section.
a. Shut down the publisher server using the CLI command utils system shutdown. On the Cluster
Management page of the subscriber server, the publisher has Not Functioning status.
b. Install the virtual machine. The following settings on the virtual machine must be same as that on
the physical server, otherwise the transfer of data from the physical server to the virtual machine
will fail:
•Hostname of the server
•IP address of the server