Chapter 5 Maintaining Cisco Unity Connection Server
Migrating a Physical Server to a Virtual Machine
Replacing a Publisher Server
While you are upgrading the publisher server in a Unity Connection cluster, the subscriber server continues to provide services to the users and callers.
Note In case of a standalone server, replace the server during
To Replace a Publisher Server
Step 1 Manually change the status of subscriber server to Primary:
a.Sign in to Cisco Unity Connection Serviceability.
b.Expand Tools and select Cluster Management.
c.On the Cluster Management page, from the Server Manager menu, locate the subscriber server and check the following:
•If the subscriber server status is Primary, skip the remaining steps in this procedure.
•If the subscriber server status is Secondary, select Make Primary.
•If the subscriber has Deactivated status, change the status to Secondary and then select Activate. When prompted to confirm changing the server status, select OK. After successful activation of the subscriber server, change the status to Primary selecting Make Primary option.
Step 2 Manually change the status of publisher server to Deactivated:
a.Sign in to the
b.In the Node field, select the publisher server and then select Start Polling. Note whether any voice messaging ports are currently handling calls for the server.
c.Return to the Cluster Management page of Cisco Unity Connection Serviceability and do any one of th following:
•If no voice messaging ports are currently handling calls for the publisher server, move to the next Step 3.
•If there are voice messaging ports that are currently handling calls for the publisher server, on the Cluster Management page, in the Port Manager column, select Stop Taking Calls for the publisher server and then wait until RTMT shows that all the ports for the publisher server are idle.
d.From the Server Manager menu, in the Change Server Status column for the publisher server, select Deactivate and then select OK.
Step 3 Install the replacement publisher server, see Installing the Publisher Server, page
a.Shut down the publisher server using the CLI command utils system shutdown. On the Cluster Management page of the subscriber server, the publisher has Not Functioning status.
b.Install the virtual machine. The following settings on the virtual machine must be same as that on the physical server, otherwise the transfer of data from the physical server to the virtual machine will fail:
•Hostname of the server
•IP address of the server
Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x