Cisco Systems 10.x - page 24

1-14

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

Chapter1 Installing CiscoUnity Connection

Installation Tasks

•Select Yes to configure this server as the publisher server or as a standalone server and continue this

procedure. The Network Time Protocol Client Configuration window appears.

•Select No to configure this server as the subscriber server.

Step16 In the Network Time Protocol Client Configuration window, enter the hostname or IP address of the

NTP server(s) and select OK. The Security Configuration window appears.

Note Cisco recommends that you use an external NTP server to ensure accurate system time on the

publisher server. However, you can configure multiple NTP servers based on your requirements.

Step17 In the Security Configuration window, enter the security password.

Note The system uses this password to authorize communications between the publisher and

subscriber servers; you must ensure this password is identical on the two servers.

The SMTP Host Configuration window appears.

Step18 In the SMTP Host Configuration window:

a. Select Yes to configure an SMTP server and enter the SMTP server name or IP address.

b. Select OK. The Application User Configuration window appears.

Note You must configure an SMTP server to use certain platform features; however, you can also

configure an SMTP server later using the platform GUI or the command line interface.

Step19 In the Application User Configuration window:

a. Enter the Application User name and password and confirm the password by entering it again.

Note Do not use the system application name as the Application User name. Using a system

application name causes the installation to fail with an unrecoverable error during the

installation of the database. The system application names are operator, replication,

undeliverablemessagesmailbox, and Unity Connection.

b. Select OK. The Platform Configuration Confirmation window appears.

Step20 In the Platform Configuration Confirmation window, select OK to continue the installation. The

system installs and configures the software.

Step21 When the installation process completes, you are prompted to log in using the Administrator account

and password.

Step22 Complete the post-installation tasks listed in the Post-Installation Tasks, page 1-24 section.

Contents

Main Page CONTENTS Page Page Page Preface Audience and Use Documentation Conventions Cisco Unity Connection Documentation Obtaining Documentation and Submitting a Service Request Cisco Business Edition References in Documentation Cisco Product Security Overview Page Installing Cisco Unity Connection Methods of Installation Important Considerations for Installation Pre-Installation Tasks Creating a Virtual Machine Changing the Boot Order of Virtual Machine Changing Reservation on Virtual Machines Running with E7 or E5440 Processors Verifying DNS Settings Gathering Information for Installation Page Page Page Page Page Installation Scenarios Installation Tasks Navigating Within the Installation Wizard Installing the Publisher Server Page Page Configuring Subscriber Server on the Publisher Server Installing the Subscriber Server Generating Answer File for Unattended Installation Task List for Unattended Installation Page Touchless Installation for Virtual Machine Methods for Touchless Installation Predefined Cluster Configurations (AFG Process) Automatic Sequencing of Touchless Server ( Task List for Touchless Installation Applying a Patch Upgrading from a Remote Server Page Upgrading from a Local Disk Verifying the Installation Cisco Unity Connection Survivable Remote Site Voicemail Installation Post-Installation Tasks Troubleshooting Installation Issues Page Page Backing Up and Restoring Cisco Unity Connection Components About COBRAS About Disaster Recovery System Components Supported for DRS Backup Backup Files in DRS Configuring DRS Backup Configuring a Backup Schedule Configuring a Manual Backup Viewing the Backup Status Viewing the Backup History Configuring DRS Restore Viewing the Restore Status Viewing the Restore History Upgrading Cisco Unity Connection Upgrade Types Page Status of Unity Connection Cluster During L2 Upgrade Status of Unity Connection Cluster During RU Duration of Upgrade Prerequisites for Upgrade Task list to Upgrade to Unity Connection Shipping Version 10.x Page Upgrading the Unity Connection Server Switching to the Upgraded Version of Unity Connection Software Applying COP file from a Network Location Rollback of Unity Connection Important Considerations for Rollback Rollback Scenarios Page Page Configuring Cisco Unity Connection Cluster Task List for Configuring a Unity Connection Cluster Administering a Unity Connection Cluster Checking the Cluster Status Steps to Check the Unity Connection Cluster Status from Web Interface Steps to Check Unity Connection Cluster Status from Command Line Interface (CLI) Managing Messaging Ports in a Cluster Page Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status and its Functions in a Unity Connection Cluster Page Changing Server Status in a Cluster and its Effects Manually Changing the Server Status from Secondary to Primary Manually Changing from the Server Status from Secondary to Deactivated Manually Activating a Server with Deactivated Status Effect on Calls in Progress When Server Status Changes in a Unity Connection Cluster Effect on Unity Connection Web Applications When the Server Status Changes Effect of Stopping a Critical Service on a Unity Connection Cluster Shutting Down a Server in a Cluster Replacing Servers in a Cluster Understanding Cluster in Detail How a Unity Connection Cluster Works Effects of Split Brain Condition in a Unity Connection Cluster Page Maintaining Cisco Unity Connection Server Migrating a Physical Server to a Virtual Machine Replacing a Publisher Server Replacing a Subscriber Server Migrating from Cisco Unity 4.x and Later to Unity Connection 7.x and Later Replacing the Non-Functional Server Changing the IP Address or Hostname of a Unity Connection Server Determine Whether Unity Connection is Defined by Hostname or IP Address Important Considerations before Changing the Hostname or IP Address of a Unity Connection Server Changing the IP Address or Hostname of a Unity Connection Server or Cluster Adding or Removing Unity Connection Languages Task List for Adding Languages to a Standalone Unity Connection Server Installing Unity Connection Language Files Installing Unity Connection Language Files from a Disk Installing Unity Connection Language Files from Network Location or Remote Server Page Removing Unity Connection Language Files Page Managing Licenses Installing Licenses on the PLM server Status of Licenses Licenses in Unity Connection Cluster Migrating Licenses Migrating Licenses from Cisco Unity Migrating Licenses from Unity Connection 8.6 and Earlier Releases Using COBRAS Tool Using Upgrade Process Viewing Reports for Licenses Viewing the License Usage Viewing the Last Connectivity Time with the PLM Server Viewing the Hostname or IP Address of the Connected PLM Server Viewing the Last Compliance Time License Parameters for Unity Connection Features