Chapter 4 Configuring Cisco Unity Connection Cluster

Administering a Unity Connection Cluster

Note Cluster configuration is not supported with Cisco Unified Communications Manager Business Edition 5000.

Administering a Unity Connection Cluster

You must check the Unity Connection cluster status to ensure that the cluster is correctly configured and working properly. It is also important to understand the different server status in a cluster and the effects of changing a server status in a cluster.

Checking the Cluster Status

You can check the Unity Connection cluster status either using web interface or Command Line Interface (CLI).

Steps to Check the Unity Connection Cluster Status from Web Interface

Step 1 Sign in to Cisco Unity Connection Serviceability of either publisher or subscriber server.

Step 2 Expand Tools and select Cluster Management.

Step 3 On the Cluster Management page, check the server status. For more information about server status, see the Server Status and its Functions in a Unity Connection Cluster, page 4-5section.

Steps to Check Unity Connection Cluster Status from Command Line Interface (CLI)

Step 1 You can run the show cuc cluster status CLI command on the publisher server or subscriber server to check the cluster status.

Step 2 For more information about server status and its related functions, see the Server Status and its Functions in a Unity Connection Cluster, page 4-5section.

Managing Messaging Ports in a Cluster

In a Unity Connection cluster, the servers share the same phone system integrations. Each server is responsible for handling a share of the incoming calls for the cluster (answering phone calls and taking messages).

Depending on the phone system integration, each voice messaging port is either assigned to a specific server or used by both servers. Table 4-1describes the port assignments.

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Cisco Systems 10.x manual Administering a Unity Connection Cluster, Checking the Cluster Status