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Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x
Chapter3 Upgrading CiscoUnity Connection
Prerequisites for Upgrade
Caution If you loose your connection with the remote server or close your browser during this step, you may see
the following warning when you try to view the Software Installation/Upgrade page again:
Warning: Another session is installing software, click Assume Control to take over the installation.
To continue monitoring the upgrade, select Assume Control.
Step13 Select Next.
During the initial phase of upgrade, the Installation Log text box in Cisco Unified Operating System
Administration is updated with the information on the progress of the upgrade. To confirm the
completion of upgrade, open the console of the Unity Connection server and make sure that a message
indicating the completion of upgrade appears on the screen along with the login prompt.
Step14 To verify if the upgrade is successful, run the following CLI commands:
–
show cuc version: Displays the version of Unity Connection server in both active and inactive
partitions. The upgraded Unity Connection version is in the inactive partition.
–
utils system upgrade status: Displays the status of the upgrade that you performed. This
command should display the message for successful upgrade along with the upgraded version.
Switching to the Upgraded Version of Unity Connection Software
After completing the upgrade process, you need to manually switch over to the upgraded version of
Unity Connection. For a single Unity Connection server, you can select either manual switch version
or automatic switch version.
You can perform the switch version running the CLI command utils system switch-version. The system
automatically reboots after the switch version.
If you choose not to automatically switch to the upgraded partition at the end of the upgrade, do the
following procedure when you are ready to switch partitions.
To Switch to the Upgraded Version of Unity Connection Software
Step1 Sign in to Cisco Unified Operating System Administration.
Step2 From the Settings menu, select Vers ion .
Step3 On the Version Settings page, select Switch Versions, to start the following activities:
•Unity Connection services are stopped.
•Data from the active partition is copied to the inactive partition. Note that the messages are stored
in a common partition, therefore they are not copied.
•The Unity Connection server restarts and switches to the newer version.