Cisco Systems, Inc | Cisco Systems 10.x instruction

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection

Release 10.x

Published November, 2014

Cisco Systems, Inc.

www.cisco.com

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Contents

Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Documentation Conventions Audience and UseConvention Description Cisco Business Edition References in Documentation Cisco Unity Connection Documentation Cisco Product Security Overview Page Methods of Installation Installing Cisco Unity Connection Pre-Installation Tasks Important Considerations for InstallationTask Important Notes Utils ntp status Creating a Virtual MachineTo Create a Virtual Machine Added February Changing the Boot Order of Virtual Machine Gathering Information for Installation Verifying DNS SettingsTo Verify DNS Settings Time Zone Configuration Setting DescriptionCLI set timezone MTU Size CLI set network dhcp Hostname and IP addressesCLI set network gateway CLI set network ip eth0 CLI set password user admin Administrator Account CredentialsCertificate Information CLI set web-security CLI using the CLI command Settings NTP ServersSecurity Password CLI set password user security Smtp Server CLI utils cuc reset passwordCLI set smtp Application Account Credentials Installation Tasks Installation ScenariosGenerating Answer File for Unattended Installation, Standalone Installing the Publisher Server Navigating Within the Installation WizardTo Install a Unity Connection Publisher Server To Do This Press This First Node Configuration window appears DNS Client Configuration window displaysCertificate Information window appears Select OK. The Application User Configuration window appears Smtp Host Configuration window appears Installing the Subscriber Server Configuring Subscriber Server on the Publisher ServerTo Configure Subscriber server on the publisher server To Install a Subscriber Server Task List for Unattended Installation Generating Answer File for Unattended InstallationTo Generate and Download Answer Files using AFG To Configure the Subscriber Server on Virtual Machine To Configure the Publisher Server on Virtual Machine Methods for Touchless Installation Touchless Installation for Virtual MachineTask List for Touchless Installation Applying a Patch Optional To Enable Dynamic-Cluster-Configuration Using CLI Auto Negotiation Configuration window displays To Upgrade from a Remote Server When Applying a PatchTo Apply a Patch Platform Installation Wizard window displays Install Upgrade Patch Selection window displays To Upgrade from a Local Disk When Applying a Patch Verifying the InstallationInstall Upgrade Patch Selection Validation window displays To Verify the Installation Utils cuc activate Cusrsv Troubleshooting Installation Issues Post-Installation TasksUtils cuc reset password To view the log file from the command line, enter Page About Cobras About Disaster Recovery System Backup Files in DRS Components Supported for DRS BackupConnectiondatabase component To Configure a DRS Backup Configuring DRS BackupConfigure a backup device in DRS Configure the backup process Configuring a Backup Schedule Viewing the Backup Status Configuring a Manual BackupViewing the Backup History To Restore the Software Components on Unity Connection Configuring DRS RestoreRun the Restore Wizard To Check the Restore Status in Disaster Recovery System Viewing the Restore Status To View the Restore History in Disaster Recovery System Viewing the Restore HistorySelect Restore History. The Restore History window displays Upgrading Cisco Unity Connection Upgrade Types Applying COP file Upgrade Type Upgrade Path DescriptionFrom a Network Location, Status of Unity Connection Cluster During RU Status of Unity Connection Cluster During L2 Upgrade Prerequisites for Upgrade Duration of Upgrade Expand Tools and select Cluster Management Task list to Upgrade to Unity Connection Shipping Version Utils iothrottle disable From the Software Upgrades menu, select Install/Upgrade To Upgrade the Unity Connection ServerUpgrading the Unity Connection Server Connection Server, page 3-7section To continue monitoring the upgrade, select Assume Control To Apply a COP file from Network Location Applying COP file from a Network Location Important Considerations for Rollback Rollback of Unity ConnectionRollback Scenarios Page Page Task List for Configuring a Unity Connection Cluster Configuring Cisco Unity Connection Cluster Checking the Cluster Status Administering a Unity Connection ClusterManaging Messaging Ports in a Cluster Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster From the Tools menu, select Cluster Management Changing Server Status in a Cluster and its Effects To Manually Activate a Server with Deactivated Status Manually Activating a Server with Deactivated Status Status Change Effects Server Effects Shutting Down a Server in a ClusterTo Shutdown a Server in a Unity Connection Cluster Replacing Servers in a Cluster Understanding Cluster in Detail How a Unity Connection Cluster Works Page Page Migrating a Physical Server to a Virtual Machine Maintaining Cisco Unity Connection Server To Replace a Publisher Server Replacing a Publisher Server To Replace a Subscriber Server Replacing a Subscriber Server Html Replacing the Non-Functional Server Tasks Procedure Command show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server 10xcucsecix.html Adding or Removing Unity Connection Languages Installing Unity Connection Language Files To Install Unity Connection Language Files from a Disk Installing Unity Connection Language Files from a Disk Select Next Removing Unity Connection Language Files Code uninstalledTo Remove a Unity Connection Language File Page Status of Licenses Installing Licenses on the PLM serverHtml#CPLMTKG69E915800 Html#CPLMTKAA222E9400 Migrating Licenses Licenses in Unity Connection Cluster Using Cobras Tool, Using Upgrade Process, Using Cobras ToolTo Migrate Licenses Using Cobras tool Migrating Licenses from Cisco Unity Viewing Reports for Licenses Using Upgrade ProcessViewing the License Usage Viewing the Last Connectivity Time with the PLM Server Viewing the Last Compliance Time License Parameters for Unity Connection Features License Parameter Feature Description