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10.x manual
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90 pages, 1.08 Mb
Cisco Systems, Inc.
www.cisco.com
Cisco has more than 200 offices worldwide.
Addresses, phone numbers, and fax numbers
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Install, Upgrade, and Maintenance Guide
for Cisco Unity Connection
Release 10.x
Published November, 2014
Text Part Number:
Contents
Main
Page
CONTENTS
Page
Page
Page
Preface
Audience and Use
Documentation Conventions
Cisco Unity Connection Documentation
Obtaining Documentation and Submitting a Service Request
Cisco Business Edition References in Documentation
Cisco Product Security Overview
Page
Installing Cisco Unity Connection
Methods of Installation
Important Considerations for Installation
Pre-Installation Tasks
Creating a Virtual Machine
Changing the Boot Order of Virtual Machine
Changing Reservation on Virtual Machines Running with E7 or E5440 Processors
Verifying DNS Settings
Gathering Information for Installation
Page
Page
Page
Page
Page
Installation Scenarios
Installation Tasks
Navigating Within the Installation Wizard
Installing the Publisher Server
Page
Page
Configuring Subscriber Server on the Publisher Server
Installing the Subscriber Server
Generating Answer File for Unattended Installation
Task List for Unattended Installation
Page
Touchless Installation for Virtual Machine
Methods for Touchless Installation
Predefined Cluster Configurations (AFG Process)
Automatic Sequencing of Touchless Server (
Task List for Touchless Installation
Applying a Patch
Upgrading from a Remote Server
Page
Upgrading from a Local Disk
Verifying the Installation
Cisco Unity Connection Survivable Remote Site Voicemail Installation
Post-Installation Tasks
Troubleshooting Installation Issues
Page
Page
Backing Up and Restoring Cisco Unity Connection Components
About COBRAS
About Disaster Recovery System
Components Supported for DRS Backup
Backup Files in DRS
Configuring DRS Backup
Configuring a Backup Schedule
Configuring a Manual Backup
Viewing the Backup Status
Viewing the Backup History
Configuring DRS Restore
Viewing the Restore Status
Viewing the Restore History
Upgrading Cisco Unity Connection
Upgrade Types
Page
Status of Unity Connection Cluster During L2 Upgrade
Status of Unity Connection Cluster During RU
Duration of Upgrade
Prerequisites for Upgrade
Task list to Upgrade to Unity Connection Shipping Version 10.x
Page
Upgrading the Unity Connection Server
Switching to the Upgraded Version of Unity Connection Software
Applying COP file from a Network Location
Rollback of Unity Connection
Important Considerations for Rollback
Rollback Scenarios
Page
Page
Configuring Cisco Unity Connection Cluster
Task List for Configuring a Unity Connection Cluster
Administering a Unity Connection Cluster
Checking the Cluster Status
Steps to Check the Unity Connection Cluster Status from Web Interface
Steps to Check Unity Connection Cluster Status from Command Line Interface (CLI)
Managing Messaging Ports in a Cluster
Page
Stopping All Ports from Taking New Calls
Restarting All Ports to Take Calls
Server Status and its Functions in a Unity Connection Cluster
Page
Changing Server Status in a Cluster and its Effects
Manually Changing the Server Status from Secondary to Primary
Manually Changing from the Server Status from Secondary to Deactivated
Manually Activating a Server with Deactivated Status
Effect on Calls in Progress When Server Status Changes in a Unity Connection Cluster
Effect on Unity Connection Web Applications When the Server Status Changes
Effect of Stopping a Critical Service on a Unity Connection Cluster
Shutting Down a Server in a Cluster
Replacing Servers in a Cluster
Understanding Cluster in Detail
How a Unity Connection Cluster Works
Effects of Split Brain Condition in a Unity Connection Cluster
Page
Maintaining Cisco Unity Connection Server
Migrating a Physical Server to a Virtual Machine
Replacing a Publisher Server
Replacing a Subscriber Server
Migrating from Cisco Unity 4.x and Later to Unity Connection 7.x and Later
Replacing the Non-Functional Server
Changing the IP Address or Hostname of a Unity Connection Server
Determine Whether Unity Connection is Defined by Hostname or IP Address
Important Considerations before Changing the Hostname or IP Address of a Unity Connection Server
Changing the IP Address or Hostname of a Unity Connection Server or Cluster
Adding or Removing Unity Connection Languages
Task List for Adding Languages to a Standalone Unity Connection Server
Installing Unity Connection Language Files
Installing Unity Connection Language Files from a Disk
Installing Unity Connection Language Files from Network Location or Remote Server
Page
Removing Unity Connection Language Files
Page
Managing Licenses
Installing Licenses on the PLM server
Status of Licenses
Licenses in Unity Connection Cluster
Migrating Licenses
Migrating Licenses from Cisco Unity
Migrating Licenses from Unity Connection 8.6 and Earlier Releases
Using COBRAS Tool
Using Upgrade Process
Viewing Reports for Licenses
Viewing the License Usage
Viewing the Last Connectivity Time with the PLM Server
Viewing the Hostname or IP Address of the Connected PLM Server
Viewing the Last Compliance Time
License Parameters for Unity Connection Features