Chapter 1 Installing Cisco Unity Connection

Post-Installation Tasks

Caution All the existing Unity Connection configurations are lost after running the conversion.

Note The unrestricted version of Unity Connection SRSV works only with the unrestricted version of Unity Connection (central) server.

Post-Installation Tasks

After installing Unity Connection on your server, you should perform the following additional tasks before configuring the system for your application:

Obtain the licenses for the Unity Connection server.

For more information, see the Managing Licenses chapter.

(Optional) Change the application passwords.

You can change the passwords using either the Cisco Unity Connection Administration web application, or you can log into the server and run the CLI command

utils cuc reset password

If you require additional languages, install them.

For details, see the Adding or Removing Unity Connection Languages, page 5-9section.

Install the Cisco Unified Real-Time Monitoring Tool.

You can use Cisco Unified Real-Time Monitoring Tool to monitor system health, and view and collect logs. For more information on RTMT, see the Cisco Unified Real-Time Monitoring Tool Administration Guide Release 10.x at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/10_0_1/rtmt/CUCM_BK_CA 30A928_00_cisco-unified-rtmt-administration-100.html.

(Optional): You can configure RTMT to send alert notifications through emails to the specified email address. For more information on enabling email alert, see the “Enable email alert” section of the Cisco Unified Real-Time Monitoring Tool Administration Guide.

Activate Unity Connection feature services.

For service activation requirements, see the Cisco Unified Serviceability Administration Guide Release 10.x at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/serv_administration/guide/ 10xcucservagx.html.

Configure the backup settings. For more information, see the Backing Up and Restoring Cisco Unity Connection Components chapter.

Troubleshooting Installation Issues

Follow the steps in this section to troubleshoot issues faced during installation.

Examine the log files if you encounter problems during installation. Use the following commands in Command Line Interface to view log files.

To obtain a list of install log files from the command line, enter

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Cisco Systems 10.x manual Post-Installation Tasks, Troubleshooting Installation Issues, Utils cuc reset password