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| Getting help |
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Problem | Solution |
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Playback on a TV is | ■ Ensure that your TV or receiver has stereo speakers. | |
not in stereo. | ■ Ensure that the TV menu settings are correct for an HDMI or AV | |
| connection. |
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| ■ Ensure that the Video Out is set correctly (see page 14). | |
Videos are in low | ■ If no card is inserted and the camera is powered by the AC adapter, | |
resolution and/or | then videos are taken in low resolution and are not saved. (The | |
are not saved. | camera is in Demo mode.) Insert a card or unplug the AC adapter. | |
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Camera will not | ■ Ensure that the battery is correctly inserted in the remote control and | |
work with optional | camera. |
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remote control. | ■ Ensure that the camera infrared receiver (above the lens) and the | |
| remote control have an unobstructed path. | |
| ■ Try a different angle, or move closer. | |
Get help using | ■ Go to www.arcsoft.com/support. | |
ARCSOFT Software |
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Getting help on the Web |
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Get support for your product (FAQs, | www.kodak.com/go/playtouchsupport | |
troubleshooting information, etc.) |
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See | www.kodak.com/go/stepbystep | |
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Purchase camera accessories | www.kodak.com/go/playtouchaccessories |
Download the latest camera firmware and software | www.kodak.com/go/playtouchdownloads |
See online demonstrations of your camera | www.kodak.com/go/howto |
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Register your camera | www.kodak.com/go/register |
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Get help using ARCSOFT Software | www.arcsoft.com/support |
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Get help installing software and transferring | www.kodak.com/go/support |
videos/pictures to the computer |
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Chat, email, write, or phone Kodak | www.kodak.com/go/contact |
(Chat not available in all languages.) |
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www.kodak.com/go/support | 19 |