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5
Getting help
Problem | Solution |
Camera will not | ■ Ensure that the battery is correctly inserted and charged. |
turn on. | ■ Ensure the camera is clean and dry. (If it’s wet inside, let it dry for 24 |
| hours.) |
LCD is not clear. | ■ Choose an LCD Glare Shield (see page 12). |
Can’t transfer | ■ Do not use the USB cable. Use the USB arm (see page 9). |
video/pictures to |
|
the computer. |
|
LCD is B&W. | ■ Choose a different effect (see page 6) or LCD Glare Shield (see |
| page 12). |
Videos are choppy | ■ Use ARCSOFT MEDIAIMPRESSION for KODAK Software for video |
or jumpy when | playback (see page 9). |
played on a | ■ Ensure that the computer system requirements are met. Go to |
computer. | www.arcsoft.com/support. |
Long videos are | ■ When taking long videos, the camera begins a new video (at |
split into separate | approximately 3.8 GB) and continues recording. If desired, use video |
videos. | editing software on your computer to join videos. |
| |
Videos are blurry. | ■ Ensure that the lens is clean. |
| ■ Ensure that the Focus switch is set to Normal (or to |
| taking |
| ■ Turn on Digital Image Stabilization (see page 11). |
| ■ When using a tripod, turn off Digital Image Stabilization. |
Videos do not play | ■ Ensure that an HDMI or AV Cable is properly connected directly to the |
on a TV. | TV input (see page 14). |
| ■ Ensure that the TV menu settings are correct for an HDMI or AV |
| connection. |
| ■ Ensure that the Video Out is set correctly (see page 11). |
18 | www.kodak.com/go/support |