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| Getting help | |
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| Problem | Solution |
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| The camera gets wet | ■ Keep doors watertight (page i). |
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| inside. | ■ If the camera is wet inside, open all doors. Remove the card. | |
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| Do not turn on the camera. Let it dry for at least 24 hours. | |
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| Videos are blurry. | ■ Ensure that the lens is clean. | |
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| ■ Ensure that the subject is at least 1 m (3.3 ft) from the lens. | |
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| ■ If your hand is unsteady, turn on Image Stabilization | |
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| (page 14). | |
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| Videos do not play on a | ■ Ensure that an HDMI or AV Cable is properly connected | |
| TV. | directly to the TV input (page 13). | |
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| ■ Ensure that the TV’s settings are correct for an HDMI or AV | |
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| connection, according to your TV’s specifications. | |
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| ■ Ensure that the Video Output is set correctly (page 14). | |
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| Long videos are divided at | ■ To accommodate the FAT32 file structure, videos are split at | |
| the 4 GB mark. | the 4 GB mark. | |
Videos are low resolution. ■ If no card is inserted and the camera is powered by the AC
| adapter, then videos are taken in low resolution and are not | |
Videos are not saved. | ||
saved. (The camera is in Demo mode.) Insert a card or unplug | ||
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| the AC adapter. | |
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Camera will not work with | ■ Ensure that the battery is correctly inserted in the remote | |
optional remote control. | control. | |
| ■ Ensure that the camera infrared receiver (on bottom of | |
| camera) and the remote control have an unobstructed path. | |
| ■ Try a different angle, or move closer. | |
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Solve problems with | ■ Go to www.arcsoft.com/support. (For other applications, go to | |
ARCSOFT | their support sites.) | |
MEDIAIMPRESSION for |
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KODAK Software. |
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www.kodak.com/go/support | 19 |