Appendix B — Troubleshooting
If problems occur, verify the installation of the camera with the instructions in this manual and with other operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the equipment manual for further information.
| Problem |
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| Possible Solution |
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| Verify that power is connected to all pieces of |
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| equipment in the system. |
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| No video. |
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| Verify that the power switches are in the ON position. |
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| Check the video connections |
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| (see Figure 4). |
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| Check that the BNC connectors are inserted properly. |
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| Poor video quality. |
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| Check the voltage level of the dome camera. |
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| Check that |
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| is shielded. |
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| Reset the cameras using the Dome configuration |
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| Dome cameras lose their positions. |
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| menus. |
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| Check that the dome cameras are inserted properly in |
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| the base. |
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| Check the voltage level of the dome camera. |
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| Camera number does not match the |
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| Check the camera ID and insert the BNC cable into |
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| multiplexer number. |
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| the proper input of the multiplexer. |
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| Picture is torn when switching |
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| Check Line Lock setting and adjust phase of L/L (see |
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| page 22) |
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