Appendix, Troubleshooting, Problem Cause Solution

Jenoptik 5.0z3 manual Appendix, Troubleshooting, Problem Cause Solution

Page 42

APPENDIX

TROUBLESHOOTING

Problem	Cause	Solution

	Battery is inserted in the wrong	Reload battery in the correct direction.
	direction.	Reload battery in the correct direction.
	direction.
Power does not turn
Power does not turn	Batteries are dead.	Replace or recharge batteries.
on.	Batteries are dead.	Replace or recharge batteries.
on.
	The battery compartment door	Make sure the battery compartment door
	is open.	is securely closed.

	The flash is charging.	Wait for the flash to charge.
The camera does not
The camera does not	Memory is full.	Insert a new memory card.
take pictures.
take pictures.	Memory card is not formatted	The card may be detective, use a new
	Memory card is not formatted	The card may be detective, use a new
	correctly.	card.

Image is not recorded	The Flash is charge.	Wait for the flash to charge.
when the shutter
when the shutter	Memory is full.	Insert a new memory card.
button is pressed.	Memory is full.	Insert a new memory card.

The flash does not	Flash is set to OFF.	Set the flash to any mode except off.
fire	Flash is set to OFF.	Set the flash to any mode except off.
fire

	The camera was moving when	Hold the camera steady when shooting
	the image was captured.	picture.
Image is blurry or out
Image is blurry or out	The subject was beyond the	Turn the Macro mode on it the subject is
of focus.		Turn the Macro mode on it the subject is
of focus.		within 5 cm (zoom out) or 50 cm (zoom
	range within which the camera	within 5 cm (zoom out) or 50 cm (zoom
	range within which the camera	in). Do not use Macro mode when
	can focus.	in). Do not use Macro mode when
	can focus.	shooting distant subjects.
		shooting distant subjects.

Image is not	A memory card with non-DCIF	This camera cannot display non-DCIF
displayed on the LCD	images (recorded with other	This camera cannot display non-DCIF
displayed on the LCD	images (recorded with other	images.
monitor.	camera) is loaded.	images.
monitor.	camera) is loaded.

Recorded images are	The camera was turned	If the battery low indicator appears on
Recorded images are	off/powered down before the	the LCD monitor, replace the battery
not saved in memory.	off/powered down before the	the LCD monitor, replace the battery
not saved in memory.	image was stored in memory.	immediately.
	image was stored in memory.	immediately.

Cannot transfer		Install the USB driver before you
images to a computer		Install the USB driver before you
images to a computer	USB driver is not installed.	connect the camera to a computer / turn
after connecting the	USB driver is not installed.	connect the camera to a computer / turn
after connecting the		the camera on.
USB cable.		the camera on.
USB cable.

Image 42

Contents

User’s Guide Table of Contents Advance Settings Standard Accessories Getting StartedAttaching the Wrist Strap Top Using the Soft CaseNames of Parts Bottom BackLow Battery Indicator Inserting the BatteriesInserting a Memory Card Setting the Date and Time About Camera MemoryDCF Protocol Playback mode Power Saving FunctionRecord mode Basic OperationsMenu Item Available Setting for movie Using the MenusMenu Item Available Settingfor still image Menu Item Available Setting for playbackSetup Menu Menu Item Available SettingADJ. Menu Using the LCD Monitor LCD Screen IndicatorSwitching the Screen Display Using the Zoom Function RecordingRecording Still Images Using the Flash Using the Self-timer & BurstDisplay Option Description Using the Macro mode SECRecording Movie Clips Setting the Recording FunctionsUsing the Scene Mode Voices RecordingSetting the Resolution and Quality Resolution Option DescriptionQuality Option Description Setting the ISO Setting the Movie SizeSetting the White Balance Option DescriptionSetting the Sharpness Setting the ExposureSetting the Metering Setting the Photo EffectPlayback Setting Date StampUsing the Thumbnail Magnifying Still ImagesPlaying Back a Voice Memo Playing Back SoundsRecording a Voice Memo Deleting FilesDeleting All Files Protecting FilesChanging the Image Size Editing ImagesRotating Still Images Adding Stickers to a Still ImageSetting the Dpof Playing a Slide ShowSetting Auto Review Advance SettingsAdjusting Sounds Setting the Power SaveAbout the Folder & File Name Setting the LanguageResetting the File Numbers File NamingSetting the TV OUT Setting USB PortChoosing a Startup Image Making Connections Resetting to Default SettingsConnecting the Camera to a TV Formatting the MemoryConnecting the Camera to a PC Using the Card ReaderConnecting the Camera to a Computer with a USB Cable Software Installationfor Windows Users Using the Installer Splash ScreenSystem Requirements Installing Your Camera Driver StepInstalling Xvid Codec Select restart your computerStep Click Next Step Click Install Installing Windows Media Player Click Finish StepRead the License Agreement, then click I Accpet Step File Exit Click Yes Installing Adobe Acrobat Reader Optional Recomposing data ... status bar appear Step Click Finish Using Arcsoft Photoimpression Windows only Connect the camera to the computerTroubleshooting Problem Cause SolutionAppendix Specifications USA and Canada China Getting HelpCamera Information Computer Information Japan EuropeSafety Tips and Maintenance Precautions for the cameraPrecautions for batteries Precautions for SD Memory CardsRegulatory Information Information

Jenoptik 5.0z3 manual Appendix, Troubleshooting, Problem Cause Solution

APPENDIX

TROUBLESHOOTING

Problem

Cause

Solution