Q-See QSC13212D operation manual FAQs

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7. FAQs

1.Q: No image after installation?

A:a. Check the power supply connections, try plugging into different surge protector and a different power outlet. and whether the indicating led is always on or not;

b.Check the video cable, make sure it is ok.

c.Make sure the monitor is on.

2.Q: Image interference after installation?

A:a. Check the output from the power supply, try plugging into different surge protector and a different power outlet.

b.Check if electromagnetic interference exists in the area, please use some anti-interference devices. Try using insulated video cable.

3.Q: Camera image can’t switch into B/W at night?

A:Open the camera menu to see if "Day/Night Switch" is set as AUTO, if not, please change it to AUTO.

4.Q: Noise is very obvious at night with low illumination.

A:Make sure AGC is ON.

5.Q: The image color is abnormal?

A:a. Make sure the white balance is correctly set as Auto White Balance. b. Enter the menu to restore factory settings.

6.Q: Image appears to be whiter than usual after installation?

A:Check whether the lens aperture was adjusted too large, so that the image appears whiter.

b. Check if the brightness of the monitor is set too high.

7.Q: On installation, image is not clear or has dark corners?

A:a. Adjust focus and zoom of the lens. Make sure the focus is set properly b. Make sure the lens is clean.

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Contents Product Manual QSC13212DR N I N G Page Directory New Generation Sony CCD FeaturesAccessories Dimensions and AccessoriesInstallation Page Page Page Page Page Page Circuit Board Layout OSD On Screen Display Operation On Screen Display SwitchExposure Color Day & Night Switch Function Privacy Zone Motion Detection This camera does not have this featureCamera Settings Camera ID This camera does not use this featureExit Technical Specifications AWB FAQs See Products See Product Warranty Page Customer Information Card