Q-See QS SERIES Remote Access, Connecting Your DVR to a Network, Obtaining AN IP Address

Page 4

REMOTE ACCESS

CHAPTER 1

In order to access your DVR remotely, you must connect it to a router or a modem. Using a router allows you to connect to your DVR from other computers on your LAN (Local Area Network) in addition to over the Web. Directly connecting to a modem makes your DVR

OBTAINING AN IP ADDRESS

Each device on a network - both a LAN or the Internet - has a specific IP address. This address is what allows different devices on the network to communicate with each other. Your QS-series DVR displays its IP address in the Network Setup window.

available for connection through the Internet only.

If you are using a router and wish to access your DVR from outside your LAN either over the Internet, or from your mobile device, then that router must be connected to the Internet. The instructions below will guide you through the process of configuring your DVR for remote access. Once completed, you will be able to access and control your system using one of two addresses. You will have a local IP address usable by computers connected to the same router as your DVR. This address can also be used by wireless devices as long as they are able to also connect to your router’s WiFi signal. Once you leave the area covered by your local network, you will need to use a second address to access the DVR. This is the address which will allow you to connect to your system from anywhere in the world with Internet access. And, by using Q-See’s free DDNS service, MyQ-See.com (more on this later), you’ll be able to do so using a conventional web address.

If you are using a router, proceed with Section 1.1. If you are connecting directly to the Internet via a modem then begin with Section 1.3.

1.1 CONNECTING YOUR DVR TO A NETWORK

First and foremost, you will need to physically connect your DVR to a router. This router can be part of an existing network of computers, or it can be the router/modem supplied by your Internet Service Provider (ISP) to connect you to the Internet. This connection will be made by plugging the included Ethernet cable into the port on the back of the DVR marked RJ45. Your DVR is not designed to be connected wirelessly to a network. It is also recommended that the router that the DVR is connected to should be connected directly to the Internet rather than to another router if Internet access is desired as multiple routers can create problems with connectivity. You will also need to have a computer connected to the same router - at least temporarily - to make certain settings. If, after following the instructions you are still not able to access your DVR, please see Section 1.6 Resolving Connection Issues later in this chapter.

BEFORE YOU GET STARTED

STEP 1. Using the mouse, right-click on the screen and then select Main Menu in the pop-up shortcut menu.

STEP 2. Select ADVANCE in the Main

Menu window.

STEP 3. Click on NETWORK in the Advanced Settings Menu.

M A I N M E N U

K E Y L O C K

C H N S W I T C H

D I G I T A L Z O O M V I D E O S E A R C H P T Z

PICTURE 1-1

ADVANCE

SEARCH RECORD HDD BASIC ADVANCE EXIT

PICTURE 1-2

You will need to have:

Your router’s brand, model number and manual. The manual is also usually available on your router’s manufacturer’s website.

The “Manuals and Software” CD that came with your DVR. It contains necessary software and links to other important programs which are mentioned in this guide.

Your router’s password (the default password should be in your router’s manual).

PICTURE 1-3

6

7

Image 4
Contents Remote Monitoring Setup Guide About this Manual Table of Contents Remote Access Connecting Your DVR to a NetworkObtaining AN IP Address Before YOU GET StartedRouter Manufacturer Default IP Addresses Static IPAccessing your router’s DMZ controls Opening PortsUpnp DMZConnecting VIA a Modem Activating DNS Domain Name ServerConfirming That Ports are Opened PppoeDdns Setup window Return to the Network SetupDetermine the Number of Routers on the Network Setting UP DMZ in Router If Multiple Routers are DetectedAccessing the DVR Using Internet Explorer Accessing Your DVR RemotelyRemote Monitoring Setting Up ActiveX Control Click on ToolsLogging in Remotely Remote MonitoringClick OK Live View Window RecordingShortcut Menu Live Viewing ControlsScreen Captures PTZ ControlPlayback Remote Backup SearchRemote Setup Mobile Surveillance Mail NotificationEnabling Mobile Surveillance Android Mobile Surveillance SoftwareChannels Settings InstallationBlackberry Video DisplayIphone and Ipad System requirementsSymbian Operating System Click the MEye icon to launch the program6 7 8 3 4 Windows MobileDisplay Mode See Product WarrantyLiability Exclusions Questions or COMMENTS? Contact US