Q-See QS SERIES Determine the Number of Routers on the Network, Return to the Network Setup

1.5 SETTING UP DYNAMIC DOMAIN NAME SERVICE

This is an optional step which allows you to take advantage of Dynamic Domain Name Service, or DDNS. Not to be confused with DNS in the previous section, DDNS allows you to enter a conventional web address when remotely logging into your DVR from outside of your network. It also allows you to avoid having to repeat steps in Obtain an IP Address when/ if your ISP reassigns IP addresses. Q-See offers DDNS service for free at www.MyQ-See.com and your DVR is configured accept account information from that site.

1.6 RESOLVING CONNECTION ISSUES

There are several hardware-related situations which can prevent the DVR’s port from being properly forwarded. The presence of multiple routers or the routers not featuring UPnP or DMZ are the two most common issues.

DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK

If there is more than one router between the DVR and the Internet it will block communication

STEP 1. Open a browser window and go to www.MyQ-See.com

STEP 2. Register with the website and follow the instructions for creating a domain name. The website will display your pubic IP address and your domain name which will look like this: http://example.MyQ-See.com

STEP 3. Return to the Network Setup

Window in your DVR and click on the DDNS Settings button to open the

DDNS Setup window.

STEP 4. In the DDNS Setup window, turn DDNS on to reveal the other required fields. Select MyQ-See.com as the service and enter the domain name along with the user name and password you used to create your account.

STEP 5. Click on Apply and then exit the window to return to Network Setup. Click Apply again and then exit. You will need to restart your machine for the settings to take effect.

NEW USER REGISTRATION

EMAIL ADDRESS

PASSWORD

PASSWORD

CONFIRM

FIRST NAME

LAST NAME

SECURITY
QUESTION..	My first phone number
ANSWER
CONFRIM
	New Captcha
YOU’RE HUMAN
	Enter the text you see above

						Submit	Reset
			PICTURE 1-12
					NETWORK SETUP
TYPE
		DHCP
MEDIA PORT		09000
WEB	PORT	00080
IP	ADDR	196.281.941.066
AUTO		075.004.019.001
DNS
		010 . 006 . 196 . 006
				UPNP			OPEN CLOSE
DDNS SETTINGS
						DEFAULT		APPLY	EXIT
			PICTURE 1-13
						DDNS SETUP
DDNS
		ON
SERVICE
		MYQ-SEE.COM
HOST NAME
USER NAME
PASSWORD
						DEFAULT		APPLY	EXIT

PICTURE 1-14

to and from your system. To find out the number of routers on your network, you will need to download a FREE router detection program.

STEP 1. Go to http://www.pcwintech. com/shanes-toolbox

STEP 2. Click on Detect Multiple

Routers to begin the download.

STEP 3. Unzip the application to install it. PICTURE 1-13

STEP 4. Click on the detect_routers application to run it.

PICTURE 1-14

14 15