Q-See QS SERIES setup guide Remote Monitoring, Accessing Your DVR Remotely

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REMOTE MONITORING

CHAPTER 2

2.1 ACCESSING YOUR DVR REMOTELY

Once you have configured the network settings on the DVR to match those on your router and forwarded the ports needed by the DVR to enable remote access over the Internet, you will be ready to remotely view your cameras using a webcam program based on an ActiveX control.

For this to work, you will have to enable the ActiveX control options that are built into Internet Explorer. It is strongly suggested that you be running the latest version of Internet Explorer (currently IE9). As of this writing, the QS434 is being updated to work with IE9. In the interim, continue to use IE 8. The instructions below will describe the process using both version 8 and 9 of Internet Explorer.

ACCESSING THE DVR USING INTERNET EXPLORER

User Account Control for Windows Vista and Windows 7

Some users of computers using Windows Vista or Windows 7 operating systems may receive an error message informing of a codec that is missing or not installed. This conflict can be resolved by turning off User Account Control (UAC).

STEP 4. Select the desired user account.

STEP 5. Select Turn User Account Control on or off

STEP 6. Uncheck the box next to “Use User Account Control (UAC) to help protect your computer.”

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Windows Vista

STEP 1. Open the Control Panel (accessible by clicking on the Windows icon in the lower left of your screen.

STEP 2. Select User Accounts and Family Safety.

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STEP 7. You will then be asked to restart your computer for the change to take effect.

Windows 7

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STEP 3. Select “Add or Remove User Account.”

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STEP 1. Open up the Start Menu (accessible by clicking on the Windows icon in the lower left of your screen.

STEP 2. Type “uac” into the search bar

Microsoft Oﬃce Outlook 2007

Sticky Notes

iTunes

Adobe Acrobat

All Programs

uac

Devices and Printers Default Programs

Help and Support

Shut down

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and hit ENTER. The User Account Control will open or you will be offered a link to click to open it.

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STEP 3. Move slider to lowest setting and press OK.

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Contents Remote Monitoring Setup Guide About this Manual Table of Contents Obtaining AN IP Address Remote AccessConnecting Your DVR to a Network Before YOU GET StartedRouter Manufacturer Default IP Addresses Static IPUpnp Accessing your router’s DMZ controlsOpening Ports DMZConfirming That Ports are Opened Connecting VIA a ModemActivating DNS Domain Name Server PppoeDdns Setup window Return to the Network SetupDetermine the Number of Routers on the Network Setting UP DMZ in Router If Multiple Routers are DetectedAccessing the DVR Using Internet Explorer Accessing Your DVR RemotelyRemote Monitoring Setting Up ActiveX Control Click on ToolsLogging in Remotely Remote MonitoringClick OK Shortcut Menu Live View WindowRecording Live Viewing ControlsScreen Captures PTZ ControlPlayback Remote Backup SearchRemote Setup Mobile Surveillance Mail NotificationEnabling Mobile Surveillance Android Mobile Surveillance SoftwareChannels Blackberry SettingsInstallation Video DisplayIphone and Ipad System requirementsSymbian Operating System Click the MEye icon to launch the program6 7 8 3 4 Windows MobileDisplay Mode See Product WarrantyLiability Exclusions Questions or COMMENTS? Contact US