Limited Warranty
as a bill of sale, to the exchange location and you will be provided the new or refurbished unit.
4.If the repairs were covered by your warranty, you will not be billed.
To receive a replacement unit after we have received your unit:
1.Write the SR number on the outside of the carton used to return the unit. Make sure you insure your shipment in case of damage or loss.
2.Carefully pack the unit, excluding all accessories, using the original box and packing material if possible.
3.Include with the shipment:
•Evidence of purchase date, such as a bill of sale, to verify your unit’s warranty eligibility.
•A brief note describing your camcorder’s problem.
•Your name, address and phone number.
Return transportation, storage, handling, and insurance costs are your sole responsibility. We accept no liability in case of damage or loss.
4.The representative will advise the address to mail a cashier’s check or money order for payment if there are any out of warranty labor or parts charges and you elect not to use your credit card.
5.Upon receipt of your product, a new or refurbished unit will be shipped to you.
To have your Camcorder repaired by an Authorized RCA Camcorder Service Center:
•Check with your dealer or call
•Take your unit to the Authorized RCA Camcorder Service Center of your choice.
•Show the Authorized RCA Camcorder Service Center representative evidence of purchase date, such as a bill of sale.
•Pick up your camcorder when repairs are complete.
What your warranty does not cover:
•Adjustment of customer controls.
•Damage from misuse or neglect.
•A unit that has been modified or incorporated into other products or is used for institutional or other commercial purposes.
•Batteries for remote control and clock.
•Cleaning of video/audio heads.
•Camcorders purchased or serviced outside the U.S.A.
•Return transportation, storage and handling costs of your unit, including insurance for loss or damage.
•Acts of God, such as but not limited to lightning damage.
Product Registration:
•Please complete and mail the Product Registration Card packed with your camcorder. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.
How State Law relates to warranty:
•This warranty gives you specific legal rights and you also may have other rights that vary from state to state.
If you purchased your camcorder outside the United States:
•This warranty does not apply. Contact your dealer for warranty information.
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