Samsung HMXW300YNX user manual Connecting to a computer

Page 102

Troubleshooting

Connecting to a computer

	Symptom	Explanation/Solution
	Your computer does not recognize your	•	Disconnect the built-in USB plug of the product from the PC, restart the PC, and then
	product.		reconnect product correctly.

		• You need a video codec to play back the file recorded on your product. Install or run the
			built-in editing software (Intelli-studio).
	Cannot play back a video file properly on a	• Check whether the built-in USB plug of the product is connected in the proper direction.
	Cannot play back a video file properly on a	•	Disconnect the built-in USB plug of the product from the PC, restart the computer, and
	PC.	•
	PC.		then reconnect the product properly.
			then reconnect the product properly.
		• Your computer may not have the necessary performance specifications to play back a
			video file. Check the recommended computer specifications.

		• Exit the Intelli-studio application, and restart the Windows computer.
		• Intelli-studio is not Mac OS compliant.
	Intelli-studio does not function properly.	• Set PC Software to On in the Settings menu.
	Intelli-studio does not function properly.	•	The Intelli-studio program may not run automatically. If this occurs, access My Computer
		•
			or Windows Explorer, open the drive that corresponds to your product, find Intelli-studio,
			and then run IStudio.exe.

		• Video playback or sound may stop temporarily depending on your computer. The video
	Your computer is not playing back videos,	•	or sound copied to your computer is not affected.
	images, or sound located on your product	•	If your product is connected to a computer that does not support Hi-speed USB (USB2.0),
	properly.		the image or sound may not play back correctly. Images, video, and sound copied from
			the product to your computer are not affected.

		• Check the system requirements to play back a video.
		• Shut down all other applications currently running on the computer.
	The playback screen is paused or distorted.	•	If you play back a video on your product when it is connected to a computer, the video
			may not play back smoothly on the computer, depending on the transfer speed. Copy
			the file to your PC, and then play it back.

Appendixes 94

Image 102

Contents User Caring for water/dust/shock-proof capability Caring for water/dust/shock-proof capability Using the product under/near water Cleaning after using the product under/near water Important safety instructions Vii Viii User Installer Caution Safety Warnings PrecautionsImportant Information on USE Before using this product Proper recording etiquetteSafety information Safety information Safety information Safety information Contents Contents Quick start guide Get readyUsing Underwater mode Quick start guidePlay back videos or photos Sharing videos/photos on Web sites Double-click the file you would like to play backGetting Started UnderwaterWhats Included with Your Product Check your accessoriesGetting to know the product Model name ColorGetting to know the product Location of ControlsRear/Left Front/Right/Bottom Top of the LCD screen Video recording modeIdentifying the Screen Displays Right of the LCD screenPhoto recording mode 9999Video playback mode Thumbnail view Video playback mode Single viewTop of the LCD screen Center of the LCD screen Photo playback mode Thumbnail view Photo playback mode Single viewCharging the Battery Battery for this product is built into the productGetting ready to start recording Getting ready to start recording Checking the Battery StateBattery level display To check the charging stateAvailable running time for the battery About the batteryContinuous recording without zoom INSERTING/EJECTING a Memory Card not Supplied To insert a memory card To eject a memory cardCompatible memory cards Selecting a Suitable Memory Card not SuppliedHandling a memory card Usable memory cardUsing the memory card adaptor Recordable Time and Capacity Recording time available for video in minutesRecordable number of photos Basic operation of the product Setting the DATE/TIME for the First TimeWhen using this product for the first time Turning Your Product ON/OFFBasic operation of the product Setting the Operation ModesUsing the Zoom T / W/DISPLAY / Underwater / OK REC Button Menu screenButton Video recording mode Photo recording mode Recording modePlayback mode Button Video playback mode Photo playback mode Single viewUsing the Wearable Band Chest BAND, ARM Band HMX-W350 only Switching the Information Display ModeUsing the Floating Bumper HMX-W350 only Press the Display button in the standby modeUsing the Strap Selecting the OSD LanguagePress the Menu button Menu screen appears Basic recording/playback Recording Videos Set the resolution you want before recording. ¬pageBasic recording Recording Pause/ResumeBasic recording Capturing Photos During Video Recording Tagging Great Moments While Recording MY Clip FunctionUnderstanding My Clip function Recording Photos Frame the subject in the LCD screen, and pressRecording with Ease for Beginners Smart Auto Using Underwater ModePress the Underwater button in the standby mode This product automatically detectsZooming To zoom out WWide-angle Changing the Playback Mode Understanding how to change the operation modesBasic playback Basic playback Playing Back VideosIcon on the LCD screen appears. The color of the My Clip Search playback Adjusting the volumePlayback/Pause Skip playbackSet Play Mode to Video. ¬page Playing Back MY ClipTagging Great Moments During Playback Capturing Photos While Playing Back Video You can capture photos from a video during video playbackViewing Photos To return to the thumbnail index view, use the Share buttonZooming During Photo Playback Advanced recording/playback Using the menu items Handling MenusTo exit the menu, press the Menu button Recording menu items Using the menu itemsMenu Items Playback menu itemsVideo Resolution Photo ResolutionAdvanced recording Advanced recording White BalanceSmart Filter Smart Filter ExamplesCases where you would typically use the Back Light function Back LightExample of the Face detection mode Face DetectionAnti-Shake DIS Use the Anti-Shake function in the following casesAdvanced playback Play ModePress the Menu button J Play Mode Videos and photos thumbnail index viewDeleting files by using the Delete button Advanced playbackDelete Protect UnderwaterDelete My Clip Using the Share button Share MarkMarked file to the YouTube site Smart BGM Smart BGM OptionTo set external songs as background music To delete the external songs in the memory cardSlide Show File Info You can enjoy a slide show with various effectsOther settings Refer to items to configure your product settingsSetting Menu Items Items Default valueStorage Info Other settings File NoDate/Time Set Date/Time Display LCD BrightnessAuto LCD Off Beep SoundShutter Sound Auto Power Off PC Software Video OutFormat Default Set LanguageUsing with other devices Learn how to connect your product to a TV or computerUsing with a Windows computer Viewing on a TV Screen Connecting to a TVConnecting the product to a TV’s Hdmi input Image appearance depends on the TV screen aspect ratioMain functions Using with a Windows computerWhat YOU can do with a Windows Computer System requirementsConnecting the USB plug Using with a Windows computerUsing the Intelli-studio Program To disconnect the USB plugAbout the Intelli-studio main window For details, select Help Œ Help on Intelli-studio screenDescription Playing back videos or photos Editing videos or photosSharing the videos/photos online Upload your videos directly to YouTube Using AS a Removable Storage Device Viewing the contents of storage mediaVideo file H.264 Refer to page 53 for the photo resolutionStructure of folders and files on the storage media Photo fileAppendixes 101Troubleshooting BatteryStorage media Troubleshooting RecordingPlayback Read ErrorProduct has switched to the Underwater mode Underwater handlingSymptoms and Solutions PowerDisplay For about 1 hour in a cool place Start recordingCool off for ten minutes in a cool place Recording videos and displays a message on the LCD screenAn error Where you press the OK REC buttonPoint where the recorded video starts Set Beep Sound to On. ¬pagePlayback on other devices TV Adjusting the image during recordingPlayback on your product Image is out of focusConnecting to a computer Overall operations Menu items that cannot be used at the same timeMenu items are grayed out Additional information MaintenanceCleaning the product LCD screenOn TV color systems Using Your Product AbroadAdditional information NTSC-compatible countries/regionsARM USE HMX-W350 only HOW to USE Chest Band HMX-W350 only Attaching the holder onto the chest bandPutting on the Chest Band right-arm first Glossary AF Auto FocusSpecifications Video signalWarranty Samsung Limited WarrantyCorrect disposal of batteries in this product Questions or COMMENTS? 726-7864 Challenger Road Ridgefield Park, NJ